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Suffolk Public Schools

Technology Technician I

Career Insights for Network / Systems Support Specialist

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What they do

A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.

$69,824 / year median in Virginia

-9% projected decline

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Job Description

Technology Technician I Suffolk Public Schools Technology Center - Suffolk, Virginia This job is also posted in Suffolk Public Schools Job Details
Job ID:
5857725
Application Deadline:
Posted until filled
Posted:
Yesterday
Starting Date:
Aug 3, 2026 Job Description
POSITION TITLE
1551 TECHNOLOGY
TECHNICIAN I GENERAL DEFINITION AND CONDITIONS OF WORK
Performs difficult technical work troubleshooting, installing, configuring, integrating, maintaining, and modifying computers, peripherals, and software; does related work as required. Team Lead for Technology Technicians; additional duties to include basic supervision of staff involved in field projects. Work is performed under the general supervision of the Coordinator of Technology. This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects; work requires stooping, kneeling, crouching, reaching, walking, lifting, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for depth perception, color perception, preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, assembly or fabrication of parts at or within arms length, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.
ESSENTIAL FUNCTIONS/TYPICAL TASKS
This position description is not intended to be an exhaustive list of all duties, knowledge or skills associated with Configuring, installing, and maintaining software applications; providing technical support to users; troubleshooting, repairing, installing, upgrading, and maintaining computer software and hardware; preparing and maintaining files and records. Team Lead for field projects Provides software configuration, installation, and support services; Installs hardware and software and support platforms; Maintain and repair hardware (computers and peripherals) Trains users in the use of PC equipment and software applications; Answers phone; performs technical support for users; Estimates material and parts needs; orders supplies; Performs related tasks as required.
Note:
The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.
KNOWLEDGE, SKILLS AND ABILITIES
Thorough knowledge of the operation, uses and capabilities of electronic data processing main and peripheral equipment; thorough knowledge of hardware and software procedures and techniques; thorough knowledge of network administration practices and techniques; ability to understand and carry out oral and written instructions; ability to recognize and assess maintenance and repair needs; ability to establish and maintain effective working relationships with associates, system users and the general public.
EDUCATION AND EXPERIENCE
Any combination of education and experience equivalent to graduation from high school and considerable experience in the installation and maintenance of networked computer systems and related software applications.
EQUIPMENT
N/A SPECIAL
REQUIREMENTS
A+ Certification required.
FLSA STATUS
Non-exempt
AA/EOE STATEMENT
This employer does not knowingly discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, or national origin.
Position Type:
Full-Time
Salary:
$59,654 to $76,523 Per Year Job Requirements Citizenship, residency or work visa required