Ambitions of Washington is seeking a motivated Information Technology Assistant. This role is ideal for candidates with a degree in the information technology field or at least 1-2 years experience in the field of

IT. QUALIFICATIONS

Must be at least 18 years of age Have High School Diploma or GED Have valid Washington State Driver's License, Auto Insurance, Vehicle to use for job, and maintain a clean driving record 1st Aid and CPR certification (Not required pre-employment - training is available through agency after hire) Ability to pass a Criminal Background Check Able to lift up to 50 pounds unaided 1-2 years' experience in the field of I.T. Degree and/or Certification in related field preferred, but not required Show previous experience with technology issues relating to computer management, applications, networking, and customer service Very good working knowledge of Windows Operating Systems, especially Windows 11 Pro Strong working knowledge of Microsoft Office 365 suite of tools including Teams, Outlook, Word, Excel. Working knowledge of Microsoft Intune, Identity and Sharepoint a definite plus. Knowledge of basic operation, maintenance and minor repair of PC's hardware, software and peripherals Ability to provide excellent customer service via phone, chat or in-person to employees with varied ages, backgrounds, and technology experience. Demonstrate integrity, authenticity, transparency, and the highest standard of professionalism.

PERFORMANCE RESPONSIBILITIES

Assist with onboarding/offboarding, account setup, MFA, and access control Help to establish and monitor best security practices and procedures to protect data from internal and external threats and manage cyber risks Troubleshoot timekeeping software, tablet hardware and connectivity issues Explain complex technical concepts in plain, non-technical language to sometimes frustrated users, while maintaining a respectful and friendly demeanor Maintain hardware inventories and keep up to date accurate information about all company IT related assets Follow all established standards, policies, and procedures as required by Ambitions of Washington Assist with project planning & execution of technology deployments as deemed necessary or appropriate Escalation and routing of complex, unresolvable issues to Systems Administrator. Perform other duties as assigned. Submit resume and cover letter. Please no in person applications. If selected we will provide you with an employment application via email.

Pay:

From $25.00 per hour Expected hours: No more than 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person