Manufacturing Product Owner

POSITION PURPOSE

This is a physical product role supporting new product introduction (NPI) for HVAC/industrial equipment. This is not a software or IT Product Owner position. The Product Owner will execute the product roadmaps collaborating with engineering, manufacturing, and marketing to deliver new capital equipment products through the New Product Introduction (NPI) process to ensure our products meet customer requirements and offer BAC a competitive advantage. This person will analyze customer feedback, competitor positioning, and industry trends to find product solutions. This person will collaborate NPI teams as the voice of the customer and will make timely trade off decisions based on customer requirements, cost, and timing impacts. The Product Owners job includes working within a matrixed organization to launch new products, meet business metrics, and achieve customer satisfaction.

PRINCIPAL ACCOUNTABILITIES

• Analyze customer feedback, anticipate their needs and translate them into product requirements
• Gather customer feedback (warranty, NPS, surveys, VOC, etc) and present product improvement opportunities
• Coordinate findings within the Product Management team and align them with the business goals and priorities
• Collaborate with Platform Managers to define a strategic product vision and business cases
• Oversee all stages of NPI and liaise with Global and Regional Marketing to deliver updates
• Bring new products to market on-time, on spec and within budget
• Provide product expertise on competitors' solutions to meet customer needs
• Manage and prioritize the product backlog based on changing market conditions
• Participate in all Scrum meetings and product sprints within NPI stages
• Develop go-to market strategy to ensure BAC has a competitive advantage in the areas of the most value to the customer
• Develop product artifacts such as positioning, messaging, presentations, marketing collateral, and demonstrations for use in launch and training.

NATURE AND SCOPE

The Product Owner will report to the Global Director, Product Marketing and Management. This position does not require direct reports.

KNOWLEDGE & SKILLS

• 5+ years in B2B industries that sell capital equipment with preference in the HVAC, Refrigeration, or Industrial markets
• A minimum of 3 years of experience in either, Product Ownership, Product Management or Advanced Applications for capital equipment
• Experience working in an Agile environment using Scrum methodologies
• Experience in a global environment desirable
• Degree in a Technical or Science background
• Exceptional analytical capabilities with experience analyzing data, extracting relevant information, and simplifying for clarity
• Strong project management experience with proven ability to coordinate projects across cross functional teams
• Strong interpersonal skills
• Exce.

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