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ICONMA, LLC
Digital Product Content Specialist
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Job Description
Digital Product Content Specialist#26-41027
$77.65-$82.65 per hour
Charlotte, NC
Onsite
Job Description
Our Client, a Commercial Banking company, is looking for a Digital Product Content Specialist for their Charlotte, NC location.
Responsibilities:
Integrate Deposit Product Rate Engine (DPRE) information into client for Consumer and Small Business banking products.
Work with Consumer Deposits and Small Business Deposits Digital Strategy teammates on business and technology requirements.
Connect with execution partners including product owner, development, authoring, content and design.
Support the migration and integration of DPRE-managed rates and product information into client.
Validate rate accuracy, product details, disclosures, and associated metadata before publication.
Coordinate content, rate, product feature, and disclosures updates to Consumer and Small Business deposit product pages.
Monitor rate changes and ensure updates are displayed accurately and within established SLAs.
Conduct quality assurance reviews of rate displays across desktop, mobile, and responsive experiences.
Document business rules, publishing processes, and governance requirements related to DPRE integration
Execute functional and content QA testing for rate and product information deployments.
Maintain project status reports, implementation plans, and operational documentation.
Requirements:
5+ years of experience supporting digital product, website content management, digital operations, or project coordination initiatives.
Strong attention to detail and ability to manage large volumes of content and data accurately.
Experience coordinating across multiple stakeholders and managing competing priorities.
Excellent written and verbal communication skills.
Strong proficiency with Microsoft Office Suite, including Excel, PowerPoint, Teams, and SharePoint.
Experience conducting QA testing and validating website content. Plus/Nice to
Have Skills/Prior Experiences:
Financial services, banking, or fintech experience.
Experience supporting deposit products, rates, disclosures, or digital banking experiences.
Familiarity with rate management systems, product information management systems, or API-driven content integrations.
Experience with Agile delivery methodologies and kanban.
Understanding of regulatory and compliance considerations for digital banking content.