About us Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH

CIO-SP3, GSA

Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities. Role and Responsibilities Guide a team and organization using Agile/Scrum best practices, methodologies and values. Assess the Scrum maturity of the team and organization and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Remove impediments or guide a team to remove impediments. Facilitate completion of work assignments, assigning, or dictating work assignments. Facilitate discussion, decision making, team building and conflict resolution. Assist with internal and external communication, improving transparency, and radiating information: supporting product managers to maximize return on investment (ROI) and meet the organization's objectives. Support and educate the Product Owner, to include, but not limited to grooming and maintaining the product backlog. Engage in agile delivery utilizing best agile methodology (i.e. Scrum, Kanban, SAFe, XP, etc.).

Provide support to a team using a servant leadership style whenever possible and leading by example Minimum Qualification 5 years of Scrum Master experience Scrum Master Certification

Experience with Change Management Preferred Qualification Identifying and building Key Performance Indicators (KPIs) to measure program Performance. Experience with agile tracking tools (JIRA, Azure Dev Ops, etc.). Creating and maintaining product timelines, status reports, communication plans, and other product management related documentation.