Applications Engineer-Valves
Job
CIRCOR International, Inc.
Warren, MA (In Person)
Full-Time
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Job Description
Principal Activities
- Prepares verbal and written quotations for domestic and international customers and representatives via telephone, fax, and email.
- Assists customer inquiries on order status, ship methods, tracking numbers, freight charges, pricing and availability.
- Analyses business opportunities facilitate requests for project quotations and ensures that processes are is correctly executed, according to customer request.
- Be a technical resource and have the organizational agility to find answers and solve problems.
- Has a desire and ambition to grow into a larger role of responsibility.
- To perform this job successfully, an individual should have intermediate data entry skills and knowledge of Word and Excel software.
- Able to solve routine and complex problems using information sources provided, or by conceptual and innovative thinking, with or without supervision
- All other duties as assigned.
CANDIDATE REQUIREMENTS
Knowledge, Skills & Abilities- Finalizes negotiation with customers. Knowledge of T&C are necessary
- Recommends product or service enhancements to improve customer's satisfaction and sales potential.
- Has 2-4 years technical customer service experience in manufacturing support.
- Has a sound, in-depth understanding of concepts and principles in customer service.
- Acts as Customers' advocate within the organization and is accountable for Customer Satisfaction.
- Document sales and marketing activities along with tracking of opportunities.
- Familiar with standard manufacturing concepts, practices and procedures.
- Self-starter, organized, thorough and meticulous, able to work under pressure.
- Experience in a technical environment
- Able to plan work and commit to meeting deadlines.
- Dedicated to high degree of accuracy.
- Proficient in Microsoft, Excel, and Access software. Education
- Bachelor's degree, preferably in Mechanical Engineering
- 5 years' relevant experience. Valve, regulator, fluid mechanics/control related coursework/education will be additional qualification. Other
- U.
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