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Dimplex Thermal Solutions

Application Engineer

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Job Description

Application Engineer Location:
Kalamazoo, MI, 49001 Required Skills and Abilities Education, Training, and/or Qualifications Associate degree in Business, Science, or Engineering preferred Minimum of 3-5 years sales execution or application engineering experience is expected Specific Skills Strong customer skills including excellent written and verbal communication; emphasis and strength in summarization and action clarity are critical Highly motivated with strong initiative Strong computer skills and knowledge Ability to work in a high volume and fast paced work environment Responsibilities Learn and understand product portfolios, markets and applications Collect technical data and objectives from customers via phone, email or web meetings Use independent judgement to quote select products that meet specifications and evaluate alternatives Build strong relationships with both new and existing customers through efficient and courteous written and verbal communication Timely respond to leads with high quality responses Accurately enter information (i.e. part numbers, correct margin and pricing, Market, Customer Type, Territory, etc) and follow up when necessary Responsible for updating systems as needed, i.e. CRM, quote system, SCO, PDM Act as internal logistics expert and problem solver in support of sales and customer needs Partner with Regional Sales Managers in managing leads and/or growing territories Maintains regular and predictable attendance Participates in weekly meetings as required for order/quote management
Expectations:
Shape a Sustainable Future Anticipate the future Sense and act upon emerging trends Engage and inspire people around priorities Own the outcome and make profitable growth happen