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Heartland Business Systems

Collaboration Engineer

Pay: Not specified

Posted: 7 weeks ago

Location: 4 locations (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/11/2026

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What they do

An Exchange Engineer designs or improves computer software required to run Exchange, a platform used by companies for email and business communications. Oversees the entire Exchange software development process. Analyzes customer or user needs, designs programs, writes code or instructs computer programmers, tests design, and documents programs. May assist with upgrades or maintenance.

$120,435 / year median in Minnesota

+3% projected growth

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Job Description

Position Summary:

The Collaboration Engineer will develop, implement, and support collaboration related services and solutions for consulting clients. Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.

Roles and Responsibilities/ Essential Functions:

Work as a member of the HBS Collaboration Team that provides consultative and proactive project support to HBS's account base. Contribute to and impacts the assigned customer accounts positively. Collaborate across multiple internal teams to ensure successful and timely delivery of the scope of work. Contribute to product selection, configuration standards, and best practices and educate the sales team members on these products and services to enhance the sales process. Provide support, maintenance, and administration for HBS' customers. Work in a team atmosphere between regional and virtual practices while at all times maintaining a professional and respectful demeanor. Provide time estimates and project scopes for systems related projects. Maintain current vendor/industry specific certifications and stay current on new products and solutions. Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.