Are you an Applications Engineer who enjoys talking with customers and solving technical problems? This is a hands-on, customer-facing engineering role. You won't be sitting in a back office designing all day. You'll be a technical resource customers can reach directly, helping them troubleshoot issues, understand products, and find the right sensor and controls solutions for their applications. We are looking for someone with hands-on application experience with industrial sensors and controls, ideally from a manufacturer, automation company, or related industrial environment.

What You'll Do:

Support customers with technical questions by phone, email, webchat, and Teams Troubleshoot customer applications and recommend the right products and solutions Work closely with the sales team on technical questions and customer requirements Review customer needs and determine how products can be integrated into existing systems and equipment Estimate costs and assist with quotes Work with internal engineering teams to resolve technical issues during and after implementation Promote products and identify opportunities where additional solutions may benefit customers Help improve the customer technical support process Develop technical support content and resources for customers Assist with order entry, quoting, stock checks, invoicing, and other customer service needs when necessary Learn and support increasingly complex sensor and controls product lines

What We're Looking For:

2-year technical degree required; 4-year technical degree strongly preferred Application experience with industrial sensors and controls required Experience working with industrial automation, equipment, or related technologies 3+ years of technical support experience preferred Machine repair or industrial maintenance experience is a plus Strong troubleshooting and problem-solving skills Ability to learn new sensor and controls technologies Excellent verbal and written communication skills Comfortable speaking directly with customers and explaining technical concepts If you have a background working with industrial sensors, controls, automation, or related equipment and enjoy helping customers solve technical problems, we'd like to hear from you.

Pay:

$80,000.00 - $100,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

In person