Salesforce Software Engineer

Description Salesforce Software Engineer

• Remote (CIS) 25 Amica Way, Lincoln, RI 02865 Thank you for considering Amica as part of your career journey, where your future is our business.

At Amica, we strive to build a culture of belonging where employees are encouraged to share their unique experience to enrich our workplace, strengthen our company's mission and broaden our vision of what's possible. We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it! As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office, located in Lincoln, RI, is seeking a Fusion Operations Analyst to join the team! This posting is anticipated to close on May 8th, 2026 This position is open to senior levels of experience. Entry-level candidates are not eligible. This is a full-time position based on a 37.5-hour work week. The starting annual salary is between $ 118, 853

• $183,113 based on the level of previous experience. In addition, hired applicants will be eligible for the company's annual variable incentive paid based on company performance. This role is open to full-time remote work, or hybrid onsite in our Lincoln, RI office . Our normal business hours are 8am
• 5pm Eastern Time .

Rotational off-hours support required. This role does not currently offer employment visa sponsorship.

Position Summary:

Our Lincoln, RI office is seeking a Senior/Lead Software Engineer who is an out-of-the-box thinker to drive the technical vision and execution of our Salesforce ecosystem. This role is ideal for a seasoned Salesforce expert who thrives in architecting enterprise-grade solutions, mentoring development teams, and leveraging the full potential of Salesforce technologies to transform how we serve our customers in the insurance industry. You will serve as a technical leader and mentor within the Enterprise Salesforce Program, shaping strategic initiatives and delivering cutting-edge solutions across Agentforce, Financial Services Cloud, and Data Cloud, while integrating emerging capabilities like Service Cloud Voice and Marketing Cloud Engagement. This role requires a blend of deep platform expertise, architectural vision, and leadership to elevate our Salesforce practice.

Responsibilities:

Technical Leadership & Architecture Define, document, and enforce technical standards, patterns, and best practices to ensure scalable, secure, and high-performing Salesforce solutions. Lead technical design sessions, code reviews, and architectural governance to maintain consistency and quality across all implementations. Evaluate and implement architecture approaches that maximize reuse, flexibility, and long-term maintainability. Mentorship & Team Development Act as a mentor and coach for Salesforce junior engineers, developers, and admins, raising the technical bar and fostering a culture of continuous learning and innovation. Provide technical guidance on design reviews, code quality, and performance optimization. Innovation & Ecosystem Expertise Stay current with Salesforce's newest products, releases, acquisitions, and AppExchange solutions to bring forward innovative approaches and tools. Evaluate new Salesforce technologies (e.g., Data Cloud, AI features, Agentforce) and lead proof-of-concept initiatives. Collaboration & Delivery Partner with cross-functional IT and business teams to align technical solutions with business outcomes. Serve as the primary technical point of contact for Salesforce-related initiatives and production support escalations. Drive alignment on solution design and delivery across multiple portfolios and teams. Governance & Quality Establish and enforce technical standards, documentation practices, and reusable component libraries. Review and refine detailed technical specifications and oversee their execution to ensure on-time, high-quality delivery. May be called upon to handle other duties as required.

Requirements:

Bachelors degree and 7+ years development experience or, an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 10+ years of Salesforce experience, with proven success as a Lead Developer, Technical Architect, or similar leadership role.

Extensive hands-on experience with:

Salesforce Financial Services Cloud, Agentforce, Service Cloud Voice, and Data Cloud. Apex, Lightning Web Components (LWC), and complex

REST API

integrations. Experience with Marketing Cloud Engagement and Mobile Studio is a plus. Experience with AWS capabilities as it pertains to integrating with the Salesforce ecosystem is a plus. Strong architectural and integration expertise in multi-cloud or highly integrated and complex Salesforce environments. Multiple Advanced Salesforce Certifications (e.g., CTA, Application Architect, System Architect) strongly preferred. Proven leadership, mentoring, and coaching experience within high-performing Salesforce teams. Familiarity with the insurance or financial services industry is a plus. Excellent communication skills with the ability to articulate technical trade-offs and influence stakeholders.

Total Rewards:

Medical, dental, vision coverage, short

• and long-term disability, and life insurance Paid Vacation
• you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly. Holidays
• 14 paid holidays observed Sick time
• 6 days sick time at hire, 6 additional days sick time at 90 days of employment Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution Annual Success Sharing Plan
• Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals Generous leave programs, including paid parental bonding leave Student Loan Repayment and Tuition Reimbursement program Generous fitness and wellness reimbursement Employee community involvement Strong relationships, lifelong friendships Opportunities for advancement in a successful and growing company Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report.

The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment. The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment. About Amica Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy:

All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: https://careers.amica.com . Learn more in the "Is Amica hiring?" section of our FAQ . rp