Salesforce Software Engineer

Salesforce Software Engineer Mass General Physicians Organization United States, Massachusetts, Somerville 399 Revolution Drive (Show on map) May 02, 2026 The Opportunity Full Time M-F This position will serve on our Digital Patient Experience team and will be a key member of our CRM Platform Management team focused on Salesforce HealthCloud solutions. The Software Engineer is vital to the team and will implement, maintain, and support technical platforms comprising software, networks, hardware, and databases. Responsible for the implementation and support of technical solutions, including platform systems that require critical aspects of infrastructure, network, application, database, and security frameworks.

• Manage day-to-day operations of enterprise platforms, including applications, servers, storage, and networked services.
• Monitor and optimize platform performance, availability, and capacity.
• Troubleshoot and resolve complex platform issues across multiple environments.
• Develop and maintain automation scripts and tools to improve operational efficiency.
• Contribute to the design and implementation of new platforms and services.
• Participate in platform upgrades, migrations, and patch management.
• Support security hardening and vulnerability remediation efforts.
• Collaborate with cross-functional teams to support business and technical projects.

Bachelor's Degree Computer Science required Bachelor's Degree Related Field of Study required MGB can consider and review, experience in lieu of a degree for this role Experience as a systems engineer or related position 3-5 years required Skills for Success Proficient in administering enterprise systems and platforms. Strong understanding of networking concepts, firewalls, and load balancers. Strong understanding of data structure and database systems. Intermediate scripting and automation skills to streamline operational tasks. Familiarity with cloud platforms (AWS, Azure, Google Cloud) and hybrid environments. Ability to analyze and troubleshoot complex system and application issues. Experience with system monitoring tools and interpreting performance data. Understanding of system security concepts and the implementation of security-leading practices. Effective collaboration and communication skills across technical and non-technical teams.

Salesforce Developer Certifications Preferred:

Platform Developer 1, Platform Developer 2, Javascript Certified Developer

Salesforce Administrator Certifications Preferred:

Administrator 201, Administrator 301 preferred. Experience with

Object Oriented Programming Languages:

Java experience required Experience with .NET Core, C#, React, MVC, HTML/JavaScript/Ajax, and XML preferred. Experience with the Lightning Framework and the creation of Lightning Web Components Experience with responsive UI design utilizing frameworks like Bootstrap preferred. Experience with Relational Database design and development using MS SQL Server. Experience developing Integration Web Services with RESTful and SOAP protocols. Experience with APIs, Integration principles (ideally including Epic). Proficiency with developing reports is desired. Experience with Visual Studio, Visual Studio Code, Team Foundation Server, Azure Dev Ops, and SharePoint is desired. Experience with Agile, Scrum or CMMI software development methodologies is desired. Physical Requirements M-F Eastern Business Hours Hybrid working model includes in office, must be flexible 1-2x weekly based on business needs Remote workdays require stable, secure, quiet, compliant workspace Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.