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Salary Not Available Senior Solutions Architect (REMOTE or

HYBRID TO WORCESTER, MA

)

The Hanover Insurance Group Inc.

Occupation:

Software Developers

Location:

Worcester, MA - 01612

Job Type:

Full Time (30 Hours or More)

Posted:

09/16/2026

Positions available: 1

Source:

The Hanover Insurance Group Inc.

Web Site:

www.hanover.com

Onsite /

Remote:

Work at home all of the time

Job #: 20124

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Telework & Remote

Full Time Schedule

Full Time

Job Description

Help for Job Description. Opens a new window. We are seeking a highly experienced Senior Solution Architect with deep expertise in the Property & Casualty (P&C) Insurance domain to lead enterprise-scale digital transformation initiatives in our Worcester MA office in a hybrid or remote work arrangement.

POSITION OVERVIEW

The ideal candidate will possess strong business and technical acumen, with a proven track record of designing and delivering modern insurance solutions across policy administration, claims, underwriting, billing, customer engagement, and distribution channels. This role requires a hands-on architect who can bridge business strategy and technology execution while driving cloud-native, customer-centric, and AI-enabled solutions. This is a full-time, exempt position.

IN THIS ROLE, YOU WILL

Solution Architecture & Leadership Define and govern end-to-end solution architecture for large-scale P&C insurance platforms and digital initiatives. Partner with business stakeholders, product owners, and engineering teams to translate business requirements into scalable technology solutions. Develop architecture roadmaps aligned with enterprise architecture standards and business objectives. Lead architecture reviews, design workshops, and technical governance processes. Provide technology leadership throughout the software development lifecycle. P&C Insurance Domain Design solutions supporting P&C insurance capabilities including: Policy Administration, Underwriting, Claims, Billing Agency/Broker Portals Customer Self-Service Platforms Rating and Pricing Regulatory and Compliance Requirements Collaborate with business leaders to modernize legacy insurance applications and integrate third-party insurance platforms. Digital & Customer Experience Architect customer-facing web and mobile applications that improve customer acquisition, servicing, and claims experiences. Design omnichannel experiences integrating portals, mobile apps, CRM platforms, and contact centers. Ensure high availability, security, performance, and scalability across customer-facing solutions. Cloud & Emerging Technologies Lead adoption of cloud-native architectures on Microsoft Azure. Define containerization and deployment strategies using Kubernetes. Evaluate and implement Generative AI (GenAI) use cases such as: Intelligent customer service Claims automation Knowledge assistants Underwriting support Document processing and summarization Drive integration strategies leveraging APIs, microservices, and event-driven architectures. Additional Information

Help for Additional Information. Opens a new window.

WHAT YOU NEED TO APPLY

Bachelor's degree in computer science, Engineering, Information Systems, or related field. 10+ years of IT experience with 3+ years in Solution Architecture roles. Property & Casualty (P&C) Insurance industry experience required. Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Resident or US Citizen) Proven experience leading large-scale enterprise transformation initiatives. Experience working with distributed Agile teams. Strong hands-on experience in

Java-based Full Stack Development:

Java Spring Boot Microservices Architecture React, Angular, or modern JavaScript frameworks Mainframe experience is a plus Extensive experience with workflow and BPM platforms such as Pega Cloud & Infrastructure Microsoft Azure Cloud Azure Kubernetes Service (AKS) Docker and Containerization Kubernetes CI/CD pipelines and DevOps practices Integration & APIs API-led architecture Enterprise Integration Patterns Event-driven architecture Messaging platforms (Kafka, Azure Service Bus, etc.) Mobile & Customer Applications Experience architecting and delivering: Mobile applications (iOS/Android) Customer self-service portals Agent/Broker portals Digital claims and policy servicing platforms Generative AI Experience implementing Generative AI solutions using: LLM-based applications RAG (Retrieval-Augmented Generation) AI-powered chatbots and assistants Intelligent document processing P&C insurance platform experience such as Guidewire, Duck Creek, Majesco, or similar. Experience with domain-driven design (DDD). Azure certifications and cloud architecture certifications. Experience with data and analytics platforms supporting insurance operations. Strong understanding of security, compliance, and regulatory requirements within the insurance industry. Strategic thinking and architecture leadership Excellent stakeholder management skills Strong communication and presentation abilities Problem-solving and analytical mindset Ability to influence executive and technical teams Mentorship and technical leadership...

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