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Job Description
Job Title:
Application Engineer Roles & Responsibilities:
Serve as the technical bridge between sales, engineering, and project management to ensure the correct specification, estimation, and execution of electrical switchgear and related products. Interpret customer specifications, electrical schematics, and single-line diagrams to develop cost estimates and technical proposals. Support the sales and estimating teams by researching industry standards, documenting requirements, and preparing comprehensive quotations. Ensure all sales orders align with contract requirements, company capabilities, and customer needs while supporting accuracy in pricing and scope. Oversee the technical design process for customer projects, including material choice, documentation, and bill of materials creation. Provide guidance to internal teams, including procurement, engineering, and manufacturing, to ensure project alignment and successful execution. Act as the primary point of contact for customers on technical matters, responding to inquiries, clarifications, and modifications throughout the project lifecycle. Track and analyze project performance, ensuring compliance with
ISO 9001
standards, cost targets, and customer expectations. Collaborate with project managers to oversee manufacturing progress, address potential field service issues, and aid with after-sales support, including training and warranty management. Develop and support documentation, including submittals, technical drawings, operation manuals, and as-built packages. Continuously improve estimation accuracy, sales processes, and project execution strategies through data analysis and customer feedback.
Qualifications & Skills:
Strong ability to interpret engineering drawings, electrical schematics, and customer specifications. Ability in estimating, quoting, and pricing strategies for electrical switchgear and related products. Experience with MRP systems, CAD software, and Microsoft Office tools (Excel, Word, Outlook). Strong analytical skills for reviewing contracts, assessing risk, and ensuring compliance with industry standards. Effective communication skills, both written and verbal, with a focus on clarity, accuracy, and professionalism. Ability to manage multiple projects simultaneously, ensuring timely and cost-effective execution. Knowledge of
ISO 9001
quality standards and their application to sales, estimating, and project management. Experience in customer interactions, including negotiations, technical support, and training. Bachelor's degree in engineering (Mechanical, Electrical, Computer Science, Eng Technology) or equivalent technical experience in electrical switchgear manufacturing. Ability in Korean language skills is highly desirable.
