Sustaining Software Engineer

Description Turning real-world product challenges into smarter, stronger fitness technology At Johnson Health Tech, we build fitness equipment and technology that helps people move, train, recover, and stay connected to their goals. Behind every console, feature, update, and customer experience is a team that makes sure our products work the way they should — in the lab, in the field, and everywhere in between. We're looking for a Sustaining Software Engineer to join our Software Engineering team in Cottage Grove, WI. This role is a great fit for someone who enjoys solving real-world problems, digging into technical details, and working across teams to turn customer and field feedback into better products. If you like troubleshooting, improving processes, working with global teams, and finding the "why" behind an issue, this could be a great opportunity to grow your engineering career with a global fitness brand. What You'll Bring to the Team In this role, you'll help support and improve the software behind our fitness consoles. You'll work with engineering, product management, customer support, testing, and DevOps teams to troubleshoot issues, strengthen testing processes, and support quality improvements. You'll spend your time: Troubleshooting field issues related to software and hardware Turning field quality issues into clear, actionable testing requirements Supporting and improving automated test processes and testing infrastructure Creating and improving quality reports and automated reporting tools Communicating directly with tech support, quality, product managers, and global software teams Helping improve testing processes, practices, and documentation Supporting individual development projects as needed Requirements What Will Help You Succeed We're looking for someone who is curious, collaborative, and comfortable jumping into complex problems. You don't need to know everything on day one, but you should enjoy learning, asking good questions, and working with others to find practical solutions.

Qualified candidates will bring:

Bachelor's degree or above in Computer Science, Computer Engineering, Electrical Engineering, Physics, Mathematics, or another science/technical engineering field preferred Experience with object-oriented programming in a language such as C++, C#, Java, or Kotlin Experience with scripting languages such as Python or JavaScript Experience with built-in and integration unit testing Experience writing or editing technical documentation Experience with project sustaining or inherited projects preferred Strong written and verbal communication skills Ability to work well with diverse teams and individuals Ability and willingness to travel domestically and internationally Ability and willingness to communicate with overseas teams during non-business hours when needed Why Johnson Health Tech? Johnson Health Tech is a global fitness company with a family of brands that includes Matrix, Vision, and Horizon. We design, manufacture, and support fitness equipment used by people around the world — from commercial fitness facilities to homes and specialty wellness spaces. This role gives you the chance to be part of a team that directly impacts product quality and customer experience. You'll work on real issues, collaborate with global teams, and help make our products stronger for the people who use them every day. Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.