A Software QA Engineer or Tester designs and runs in-depth diagnostic tests to evaluate software and check for problems before new products are marketed. Pilots software and applies tests to check for errors and glitches.
Rocky Hill, CT Job Details Full-time 22 hours ago Qualifications Non-technical user support Customer communication Driver's License Cross-functional collaboration Associate's degree
Full Job Description Description:
HESCO is looking for an Industrial Automation Product Specialist I to join our Automation team. This is a great opportunity for someone with a strong technical foundation who is looking to build a career in industrial automation and grow into an advanced Product Specialist role. In this position, you will work closely with our customers, sales team, internal technical resources, and Rockwell Automation to support our Allen-Bradley Industrial Controls, Sensors, and Safety product lines. You will receive training and hands-on experience while developing both your technical and customer-facing sales skills. What You'll Do Identify and cross-reference industrial automation components, including pushbuttons, selector switches, circuit protection, contactors, starters, relays, terminal blocks, sensors, and safety products Evaluate customer requirements and recommend appropriate technical solutions Read and interpret electrical schematics, one-line diagrams, and panel layouts Provide technical support to our sales team, including pre-sales consultations, solution validation, and bill of material (BOM) development Help develop sales initiatives to support growth of our Industrial Component product lines Deliver product demonstrations, technical presentations, and training to customers and internal teams Assist with technical proposals and solution recommendations Participate in customer meetings, site visits, and application reviews Provide troubleshooting guidance and serve as a technical resource for customers and the sales team Collaborate with Rockwell Automation and internal engineering resources as needed Why This Role? This is an entry-level Product Specialist position designed for someone who wants to develop a career in industrial automation. You'll have the opportunity to build your technical knowledge, work directly with customers and sales professionals, and gain experience with industry-leading Rockwell Automation and Allen-Bradley solutions. We're looking for someone who is curious, technically minded, customer-focused, and eager to learn and grow with us.
Requirements:
What We're Looking For Associate's degree in Industrial Engineering, Electrical Engineering, or a related technical discipline required Basic understanding of electrical principles 1+ years of technical sales support experience preferred; internship and co-op experience in industrial automation is encouraged Strong problem-solving and communication skills Comfortable working with both technical and non-technical customers Ability to work collaboratively across teams Interest in industrial automation and a desire to continue developing your technical expertise Valid driver's license with an acceptable driving record
