The Senior Failure Analysis Specialist leads complex investigations of product returns and drives quality improvements across the organization. This position manages escalated RMA cases and collaborates with cross-functional teams to resolve recurring product issues and implement corrective actions. The role requires strong analytical skills, effective leadership, and the ability to influence continuous improvement throughout the quality process.
WORKING PROCEDURES
Lead root cause investigations for high-impact or recurring RMA cases and internal failures Work with engineering and quality teams to develop and implement solutions for long-term corrective actions. Present findings and recommendations to management and other stakeholders Coordinate with engineering, quality, and manufacturing on product improvement initiatives Coordinate the documentation and reporting of all analysis activities and outcomes Contribute to supplier quality improvement by sharing insights from field returns Be able to complete any tasks in lower analysis jobs
DIRECTION OF OTHERS
Coordinate with production to identify and address testing requirements
DIRECTION RECEIVED
Works under normal supervision. Will take direction from engineering and quality teams for routine assignments.
EDUCATION REQUIREMENTS
Associate or bachelor's degree in applicable field of study and two (2) years of experience in failure analysis, quality assurance, RMA processing Basic training in quality management system standards such as ISO 9001, AS9100, Total Quality Management (TQM) Training in root cause analysis or comparable methodology Certified to
J-STD-001
soldering standard
PREFERRED EXPERIENCE REQUIREMENTS
Proficient in software applications (Word, Excel, PowerPoint) Ability to follow written procedures and work instructions Effective communication skills Strong analytical and organizational skills At Powerex, we are dedicated to equal employment opportunity. We provide a workplace that values diversity and prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to fair employment practices and creating an inclusive environment where all employees and applicants are treated with respect and given equal opportunities for growth and advancement.
