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Senior Configuration Analyst
Career Insights for Configuration Analyst / Specialist
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Scorecard
Based on Arizona data
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What they do
A Configuration Analyst or Specialist provides specialized technical assistance in software configuration management, a process to track and control changes in software. May work for a company software configuration management team and assist with all aspects of software configuration management, including software product and application reviews and analysis of system requirements. May work with software users to troubleshoot and resolve software configuration problems.
$101,350 / year median in Arizona
-6% projected decline
Job Description
Internal Job Profile Code:
TCS123, T3, Band 6Job-Specific Essential Duties and Responsibilities:
- Provide advanced support for configuration, change, and release management activities across enterprise systems.
- Maintain and govern the CMDB to ensure accuracy, completeness, and audit compliance.
- Perform reconciliation, validation, and quality assurance of configuration data.
- Support complex change analysis and coordinate across multiple service areas.
- Develop and maintain configuration management documentation, standards, and procedures.
- Support audits and compliance activities by ensuring complete and traceable records.
- Assist in release documentation and validation of configuration changes.
- Identify inconsistencies and drive improvements in configuration data quality and governance practices.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.
- Experience supporting configuration management and CMDB operations.
- Strong knowledge of ITIL change and configuration processes.
- Ability to perform data reconciliation and quality assurance activities.
- Experience supporting audit and compliance requirements.
- Ability to coordinate across multiple technical teams.
- Bachelor's degree in Information Technology, Computer Science, or related field.
- 5+ years of required work-related experience (with at least 3 years focused on configuration/change management and CMDB operations in a large enterprise or federal environment).
Preferred Skills and Qualifications:
- Advanced ServiceNow CMDB experience.
- Experience working in a federal government environment.
- Strong analytical and data validation skills.
- Experience supporting large-scale enterprise environments.
Benefits
- Dental Insurance