Systems Analyst II Beaker Stamford Health - 3.7 Stamford, CT Job Details Full-time 2 hours ago Benefits Free parking Health insurance Tuition reimbursement Paid time off Pension plan 403(b) Qualifications Knowledge management Laboratory equipment maintenance Leading laboratory workflow efficiency optimizations Mid-level Technical customer support solution Scalability Meeting facilitation Problem management Application Maintenance Systems analysis Customer service problem-solving Full Job Description As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent to improve our workforce and support our mission, to that end we offer: Competitive salary Comprehensive, low-cost health insurance plans (including GLP-1 coverage options) available day one Wellness programs Paid Time Off accruals Tax deferred annuity and (403b) pension plan Tuition reimbursement Free on-site parking and train station shuttle Childcare partnership with Children's Learning Center Regular Full Time At Stamford Health, we believe that every patient deserves compassionate, personalized, person centered care. This commitment guides how we care for patients, support their care partners, and promote the wellbeing of our staff. In alignment with our Planetree philosophy, the individual in this role will foster a respectful, collaborative environment that honors the needs, values, and preferences of every person we serve and the colleagues we partner with.

Responsibilities:

You will work closely with lab customers to analyze workflows, and department needs; determining the application's capabilities and working collaboratively with customers to establish best practices and implement solutions. You will also assess and prioritize break/fix issues, aiming to establish long-term scalable and sustainable solutions. The Beaker analyst should be able to thoroughly analyze and test all resolutions and communicate updates with customers. The Beaker analyst will also participate in routine system maintenance and quarterly upgrades, and will be responsible for reviewing upgrade notes, participating in build tasks, reviewing and updating test scripts as well as documentation and knowledge article creation. The Beaker analyst will participate in optimization projects, helping to establish scope of work and adhering to timelines. You will also share on call responsibility and facilitating workgroup meetings with the Beaker team.

Qualifications:

Beaker CP certification required Additional Beaker AP certification preferred