Support Analyst

Support Analyst Fresh Express - 3.2 Windermere, FL Job Details Full-time 18 hours ago Qualifications Data integrity assurance Application Integration X12 EDI Accounting systems Financial close processing Operational analysis Systems integration Internal controls JD Edwards Technical documentation Business analysis Mid-level Enterprise software support Functional testing SQL Manufacturing facility Data integrity and documentation Patch management Continuous improvement Financial workflow efficiency improvements AS400 Closing the books Systems analysis Business requirements Query management Cross-functional collaboration Ad-hoc reporting Cross-functional communication Data extraction Full Job Description We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along with business process optimization. This role partners closely with all business Operations, and IT to ensure system reliability, data integrity, and continuous improvement of core business processes. Key Responsibilities Support, maintain, and enhance ERP systems (e.g., PRMS, BPCS, JD Edwards, or similar) Serve as the primary liaison between IT and Finance for system-related initiatives Analyze and troubleshoot ERP issues, ensuring timely resolution and minimal business disruption Lead and support month-end and year-end financial processes within the ERP system Develop and maintain reports, queries, and data extracts to support business needs Rotating afterhours support. Collaborate with cross-functional teams to improve workflows and system utilization Support EDI transactions and integrations as needed, including coordination with internal teams and external partners Assist with system upgrades, patches, testing, and documentation Ensure data accuracy, integrity, and compliance with internal controls Ability to translate business requirements into system solutions Some travel required.

Preferred:

Experience with EDI (ANSI X12, mapping, or troubleshooting) Technical background (SQL, data queries, report writing, or system integrations) Experience in manufacturing, Finance or distribution environments Familiarity with IBM i (iSeries/AS400) environments Other Information The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.