Epicor Systems Analyst

Epicor Systems Analyst Carol Stream, IL Job Details Full-time $85,000 - $115,000 a year 1 day ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Life insurance Prescription drug insurance Qualifications Power BI System administration Bachelor's degree in information technology Computer Science Automation RESTful API Data migration Procedural guides Workflow management (operations management method) 5 years Data analysis skills Configuration management Process improvement SSRS Improving operational efficiency Master's degree System maintenance SQL Data quality management Analysis skills Supervising experience Patch management Bachelor's degree Team management Epicor ERP Customer support ticket management Software documentation Organizational skills Software testing Systems & applications support Data validation Manufacturing Business requirements Senior level Bachelor's degree in computer science Manufacturing company experience Communication skills Information Technology Database software proficiency Full Job Description

JOB SUMMARY

The Epicor Systems Analyst will be accountable for the comprehensive management of the Epicor ERP system, including its configuration, maintenance, and optimization to support the company's manufacturing operations. Management of the internal and external Epicor team. This role involves working directly with various departments to ensure the ERP system effectively supports their needs, troubleshooting technical issues, and implementing system enhancements to drive operational efficiency. The ideal candidate will have strong technical skills, as well as the ability to analyze data and make strategic recommendations.

ESSENTIAL RESPONSIBILITIES

Oversee the end-to-end administration of the Epicor ERP system, including its installation, configuration, and ongoing maintenance using Epicor admin console. Ensure the system operates efficiently and meets the company's manufacturing needs. Management of the internal and external Epicor team members and other resources as needed. Oversee the integration of Epicor ERP with new acquisitions, other internal systems. Manage incoming ERP tickets and provide expert technical support to users across the organization, troubleshoot and resolve system issues, and manage user access and security protocols. Lead the customization and development of Epicor ERP to meet specific business requirements, including the creation of custom reports, workflows, and business logic. Utilize Epicor's development tools, such as Epicor Application Studio. Manage data integrity and consistency within the ERP system, including performing data migration, DMT and validation Plan and execute system upgrades, patches, and enhancements with minimal disruption to manufacturing operations. Ensure all upgrades align with business objectives and compliance requirements. Maintain detailed documentation of system configurations, processes, and procedures. Performs as a member of an application support team for ERP systems users throughout the County Designs, develops and maintains reports used by technical staff and ERP systems users Designs, develops and maintains automated workflow processes Ability to work effectively with diverse teams and manage multiple projects simultaneously. Works with ERP systems users and management to determine appropriate system configuration and set up Assists ERP systems users with data conversion Assists with testing new releases of ERP systems prior to use in a production environment Creates documentation and procedures guidelines for ERP systems users Analyzes and troubleshoots ERP system issues reported by end users

REQUIRED TECHNICAL SKILLS

At least 5 years of experience with Epicor ERP systems, including specific knowledge of Epicor Kinetic, Epicor 10, and a deep understanding of its manufacturing modules and functionalities. Advanced skills in SQL for database querying and reporting. Experience with Epicor's reporting tools, such as Business Activity Queries (BAQs), SSRS, PowerBi, and Rest API. Proven experience with integrating Epicor ERP with other systems and third-party applications to ensure seamless operation. Strong troubleshooting abilities and experience providing high-level technical support to end-users. Capable of managing projects related to system upgrades, implementations, and process improvements.

QUALIFICATIONS

Prior experience in a manufacturing environment with a solid understanding of manufacturing processes and terminology. 5 years minimum of Epicor 10 or higher required. Prior experience supervising technical team members. Bachelor's degree in information technology, Computer Science, or a related field required. Master's Degree is a plus. Excellent problem-solving skills with a focus on detail-oriented analysis. Strong Technical skills with server, admin, behind-the-scenes system management. Strong verbal and written communication skills, with the ability to translate technical information for non-technical users.

BENEFITS

Blue Cross Blue Shield Medical insurance (PPO and HDHP with HSA) w/ Prescription Coverage Dental PPO Insurance Vision PPO Insurance Short-Term & Long-Term Disability Insurance Company Paid Life Insurance and AD & D - Including options to add on additional life insurance for yourself, spouse & children. Critical Illness Insurance Accident Insurance 401(k) Fidelity Plan with strong employer match Personal Retirement Advisor Generous PTO Policy and 9 Paid Holidays per year 100% Tuition Reimbursement for Job-Related Classes Personal Protective Equipment reimbursement (safety glasses, shoes, etc.) Uniform Rental Service Employee Events

COMPENSATION

$85,000 - $115,000 annually (final compensation will be backed on experience). Due to ITAR regulations, only U.S. persons—defined as U.S. citizens, lawful permanent residents (Green Card holders), and U.S. nationals—are eligible for this position. We are an Equal Employment Opportunity ("EEO") Employer. Applicants can learn more about Prince's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster (https://www.eeoc.gov/employers). #indeedcnc