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BMC Remedyforce-W2 -Onsite
Career Insights for Configuration Analyst / Specialist
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Scorecard
Based on New Hampshire data
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What they do
A Configuration Analyst or Specialist provides specialized technical assistance in software configuration management, a process to track and control changes in software. May work for a company software configuration management team and assist with all aspects of software configuration management, including software product and application reviews and analysis of system requirements. May work with software users to troubleshoot and resolve software configuration problems.
$105,236 / year median in New Hampshire
-5% projected decline
Job Description
Top Skills:
1. BMC Helix Remedyforce
2. BMC Helix Remedyforce- SLA Configuration
3.
BMC Helix Remedyforce- AI Configuration Job Description/ Responsibilities:
• Understanding of BMC Helix Remedyforce Tool. Configuration and Workflow Administration of remedyforce. SLA Configuration/Assessment. Remedyforce AI configuration. AI-related enhancements. SLA reporting and governance.
• Define a clear roadmap for implementation of AI and SLA automation assessment in Remedyforce.
Years of Experience:
9.00 Years of Experience