ESSENTIAL DUTIES AND RESPONSIBILITIES

Consult with IT Manager, Team Leader, Systems Analysts, and end users to gather information about program functions, features, data input/output requirements, internal/external checks and controls, hardware and operating system environment, and interfaces with other systems to create solutions that address business requirements. Assist in testing Stratix and Microsoft Power BI reporting. Effectively communicate new tools/concepts to end users. Aid in creating documentation of ERP processes. Provide timely and professional technical support and assistance to end users across locations and departments. Support improvement initiatives involving business applications. Meet with management on the specifics of projects, new technologies, and project deadlines. Ability to multitask and effectively evaluate urgency level of requirements. EDUCATION and/or

EXPERIENCE

Bachelor's degree (B. A.) in Information Systems from four-year college or university; with minimum of five years experience and/or training in an IS related field; or equivalent combination of education and experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.