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Neteffects

LOCAL ONLY- Order to Cash Analyst (Order Management System, Salesforce) - US Citizen, GC, or GC EAD

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Job Description

BA advanced - Prior BA, PO experience Advanced in Order to Cash life cycle - Order to Cash, Order Management System (OMS) Experience Product Team or Agile/Scrum Knowledge Salesforce experience CPG (consumer packaged goods) experience is a bonus, not required
  • Analyze business processes: Understand how customer orders move through the company, from order placement through payment.
  • Own OMS requirements: Document how the Order Management System should function, clarify requirements, and resolve confusion when project teams misunderstand the system.
  • Create technical requirements documentation (TRD): Produce detailed documentation describing business needs, system requirements, workflows, and expected functionality.
  • Work with
Salesforce:
Support business processes and requirements involving Salesforce and its integration with order management.
  • Support Agile product teams: Work with Product Owners, developers, and stakeholders to gather requirements, refine backlogs, and support delivery.
  • Follow intake procedures: Ensure requests enter the team through the correct process, are properly documented, and are escalated when necessary.
Attention to detail, Analytical, Self-motivated, Driven, Documentation Self-motivated, jump right in to task, escalate appropriately, not afraid to ask questions TRD Documentation Output, Followed Intake Process guidelines, no formal KPI's COE - for Product Team, Culture of Delivery and Transparency. Biggest challenge? Owning the OMS work from Project teams that think they know the
OMS Pay:
$64.00 - $64.01 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Vision insurance
Work Location:
Hybrid remote in Creve Coeur, MO 63146

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance