Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CH
Cardinal Health
Senior Analyst, IT Client Support
Career Insights for Technical Consultant / Analyst
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Colorado data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Technical Consultant or Analyst provides information technology consulting services to businesses and organizations. Advises or manages installation or expansion of computer network systems; provides problem-solving assistance and staff training with new systems. May work independently or as part of a consulting team.
$94,713 / year median in Colorado
-2% projected decline
Job Description
What IT Client Support contributes to Cardinal Health IT Client Support is responsible for providing Tier 2+ support for software and hardware devices (virtual or physical) related to desktops, laptops, warehouse technologies, and associated peripherals. This position supports Cardinal Health's Denver, CO Distribution facility. Candidate will be the sole IT support person for the site and work with various teams across the organization to provide IT support. Must be able to act as primary IT support of site, which may include some after hour support and weekend activities. Candidate will also have secondary support responsibility for the Englewood, CO location. Responsibilities Demonstrates knowledge of client and warehouse hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting. Confers with end users, technology teams, and vendors to resolve incidents and fulfill requests. Installs/removes/configures hardware and software. Demonstrates appropriate interpersonal skills to manage and deliver exceptional customer service. Partners with end users to correlate business requirements to technology solutions (strong business acumen). Prioritizes effectively and escalates as needed. Responds to customer needs and services, as assigned. Qualifications Bachelors degree in related field or equivalent work experience, preferred 2+ years experience in related field, preferred Experience in a Warehouse Environment, preferred Knowledge of RF scanners, Zebra printers, Bar code scanners. preferred Working knowledge of Windows 10, SCCM, ServiceNow and Office 365, preferred What is expected of you and others at this level Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks Works on projects of moderate scope and complexity Identifies possible solutions to a variety of technical problems and takes actions to resolve Applies judgment within defined parameters Receives general guidance may receive more detailed instruction on new projects Work reviewed for sound reasoning and accuracy Anticipated hourly range: $30.70 per hour - $44.00 per hour Bonus eligible: