A Technical Consultant or Analyst provides information technology consulting services to businesses and organizations. Advises or manages installation or expansion of computer network systems; provides problem-solving assistance and staff training with new systems. May work independently or as part of a consulting team.
As part of the User Success and Experience team, the IT Project Analyst will assist in coordinating projects initiated from different functional areas at WPI. They will work closely with key stakeholders and project team members while utilizing project management processes and best practices from project pre-inception through closure with effective transition to support.
JOB DESCRIPTION
Responsibilities:
Contribute to project planning and scheduling. Assist in defining project milestones, tasks, and resource requirements. Assist in establishing project communication plans and ensuring their execution. Organize and facilitate stakeholder and project team meetings. Maintain and monitor project plans, schedules, and status. Assess project risks and issues and propose solutions and mitigation plans. Facilitate change requests and ensure all parties are informed of the impacts on project plans and schedules. Assist in submitting project deliverables and ensuring they adhere to quality standards. Obtain stakeholder acceptance of project deliverables. Coordinate the development of training materials and other documents as needed to enable successful project implementation. Manage customer satisfaction within the project transition period. Conduct post-project evaluation and identify successful and unsuccessful project elements. Provide administrative support as needed. Performs all other duties and responsibilities as assigned or directed by the supervisor.
Qualifications:
Bachelor's degree required. Degree in business, administration, or a related field required. 1-3 years of experience in project coordination, analysis, or management. Working knowledge of standard project management practices. Detail oriented with strong analytical and problem-solving skills. Strong verbal, written, and presentation skills. Ability to work effectively both independently and as part of a team. Competency in Microsoft applications including Word, Excel, and Outlook. Salary Grade 7: $62,500 - $70,720 per year (depending on experience) Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.
FLSA STATUS
United States of America (Exempt) WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination. : About WPI WPI is a vibrant, active, and diverse community of extraordinary students, world-renowned faculty, and state of the art research facilities. At WPI, we have competitive and comprehensive benefits, including health insurance, long-term care, retirement, tuition assistance, flexible spending accounts, work-life balance and much more. Diversity & Inclusion at WPI WPI is committed to creating an inclusive workplace where everyone feels valued and respected; a place where every student, faculty and staff member can be themselves, so that they can study, live, and work comfortably, to reach their full potential, and make meaningful contributions in order to meet departmental and institutional goals. WPI thrives on innovative practice and welcomes diverse perspectives, insight, and people from diverse lived experiences, to enhance the community environment and propel the institution to the next level in a competitive, global marketplace.
