Implementation Analyst - Grad Program 2027 Alfa Financial Software - 1.0 Royal Oak, MI Job Details Full-time 7 hours ago Benefits Disability insurance Dental insurance Flexible spending account Employee assistance program Vision insurance 401(k) matching Volunteer time off Life insurance Qualifications Software issue identification Customer communication Software engineering Bug Tracking (Quality assurance practices) Engineering development testing Requirements design Data migration Software implementation Bug Reporting (Quality assurance practices) Gap analysis Incident Escalation Java SQL Technical solutions implementation Analysis skills System testing Issue tracking Implementation (software development lifecycle) System requirements definition Systems & applications support Analysis (software development lifecycle) Client-Specific Solutions (system development) Escalation handling Process management Financial systems implementation Communication skills Entry level Full Job Description We are looking for new applicants to join our Graduate Program as an Implementation Analyst! This position is set to start in July of 2027. Our analysts are recruited from variety of universities and come from all major backgrounds. Following an in depth induction training program delivered by our subject matter experts, you will be assigned to a project where you can put your training into practice. You will usually start out by working on a client project or internal investment team, and your first role will involve implementing or improving our software implementation for our clients. Supervised by more experienced consultants, you will find that the open culture means you also have easy access to senior managers and directors for discussion and guidance. With this support readily available, you can help our clients change the way they work from the very start of your career. During a project we also need to modify business processes to ensure the client is working as effectively as possible, test that everything works, transfer all the data from the old system to Alfa Systems, and provide support through the go-live process and into the future. During your career, you will spend time working in a variety of roles in these areas. As you progress, you will develop particular abilities and interests and you can choose your training to support that. You might want to work towards being a Project Manager for instance, or a Technical Architect of our software; that's up to you.

Key responsibilities may include:

Assist with and develop skills in one or more areas of software implementation, such as: Undertaking testing and quality assurance of Alfa Systems Issue investigation and recreation, raising issues with the Product Engineering Team / on project with sufficient detail so they can be progressed Escalate high priority issues Installing and configuring Alfa Systems Environment management and product releases Data migration development and execution Simple business requirements and gap analysis Sharing information and documenting knowledge Learn about Alfa Systems and how our products are used by our customers Build relevant technical skills such as SQL/Java and processes such as debugging Undertake requirements gathering and development of new features in Alfa Systems Continuous development of people, teamwork and communication skills including developing relationships with the customer project team What we'll do for you: 33 days' annual leave (incl. 9 public holidays/cultural days) and the possibility to buy up to 10 more days a year Flexible work - hybrid or remote work with modern workspaces available Health, Dental and Vision insurance with reimbursement of copays/coinsurance/deductibles for in-network medical costs Voluntary Accident and Critical Illness Insurance Health and Dependent Care FSA Fully paid-for life, disability and travel insurances Gym and Wellness Scheme through Wellhub with access to a range of studios, gyms and wellbeing apps 401k plan - matching at 100% of the first 6% contributed (immediately vested) Employee Assistance Program (EAP) with 24/7 crisis support 3 paid volunteering days as well as 5 paid learning and development days Fun social events throughout the year and annual Company Conferences About Alfa With over 500 employees worldwide, we're a leading provider of software and services to the global auto and equipment finance industries. Alfa Systems, our technology platform, is at the heart of some of the world's largest auto and equipment finance companies. Key to the business case for each implementation is Alfa Systems' ability to consolidate multiple client systems onto a single platform. Alfa Systems supports both retail and corporate business for auto, equipment, wholesale and dealer finance on a multi-jurisdictional basis, including leases and loans, originations and servicing. Alfa Systems is an end-to-end solution with integrated workflow and automated processing using configurable business rules, with an extensive API allowing real-time integration to other systems. With over 30 current clients and 26 countries served, Alfa has been delivering successful projects for our customers since 1990, and is expanding rapidly throughout Europe, North America and beyond. Our Culture Our culture is vibrant, innovative and diverse, and we are proud of it. Ours is a close-knit community. Alfa employees are an eclectic mix and all are creative, dedicated and hardworking. We believe it is important to build close working relationships within our company, so we hold numerous team events and conferences that bring us together for socializing and team building. We all enjoy the work-life balance and the great culture, with plenty of social activities organized by the company. For more information on our graduate program, check out our graduate page. Alfa Financial Software Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.