Job#: 3044350

Job Description:

The Pharmacy IT Systems Analyst serves as the bridge between inpatient pharmacy operations and healthcare technology, ensuring that pharmacy applications effectively support medication management, patient safety, regulatory compliance, and operational efficiency. This individual partners closely with pharmacists, physicians, nurses, and IT teams to analyze business needs, optimize workflows, and implement technology solutions that enhance clinical outcomes and streamline pharmacy operations.

Core ResponsibilitiesGather, analyze, and document clinical and business requirements from pharmacy, nursing, physician, and operational stakeholders.

Design, configure, implement, and support technology solutions that improve medication management workflows and patient safety.

Maintain and optimize Epic Willow Inpatient and related pharmacy applications to ensure reliable system performance.

Lead and participate in system upgrades, testing initiatives, validation efforts, and go-live support activities.

Troubleshoot application issues, identify root causes, and serve as a key escalation point for pharmacy-related system concerns.

Support medication build, order sets, formulary management, clinical decision support tools, and pharmacy workflows.

Ensure systems comply with healthcare regulations, organizational policies, and patient safety standards.

Develop user documentation, training materials, and educational resources to support end-user adoption.

Collaborate with pharmacy leadership and clinical teams to identify process improvements, enhance system functionality, and reduce medication-related risks.

Epic Willow Inpatient ResponsibilitiesThis role requires a strong understanding of inpatient pharmacy operations and medication management workflows, including:

Inpatient medication ordering and verification processesMedication dispensing and administration workflowsIV medication and infusion managementClinical decision support alerts and medication safety toolsFormulary and medication build maintenancePharmacy automation and dispensing system integrationsBarcode Medication Administration (BCMA) workflowsIntegration with nursing, physician, and ancillary clinical systemsThe successful candidate will understand the complete medication-use process, from provider order entry through pharmacist verification, dispensing, administration, and final clinical documentation.

Required QualificationsEducationBachelor of Science in Pharmacy (BS Pharmacy) or Doctor of Pharmacy (PharmD) from an accredited institutionActive Pharmacist licensure with a minimum of one year of pharmacy practice experienceExperienceFour or more years of experience supporting clinical or administrative healthcare information systemsExperience working within a hospital or healthcare environmentStrong knowledge of inpatient pharmacy operations and medication management workflowsExperience supporting EHR platforms, clinical applications, or pharmacy information systemsTechnical SkillsThe ideal candidate will possess experience in:

Healthcare application configuration and maintenanceClinical workflow analysis and optimizationRequirements gathering and solution designSystem implementation, support, and maintenanceUser Acceptance Testing (UAT)Go-live planning and supportIncident management and troubleshootingEnd-user training and documentation developmentMicrosoft Office Suite and reporting toolsPreferred experience includes:

Epic Willow InpatientEpic clinical workflows and documentationMedication administration systemsPharmacy automation platformsClinical decision support toolsHealthcare system integrationsSoft Skills & Stakeholder EngagementSuccess in this role requires the ability to effectively collaborate with both clinical and technical teams.

Candidates should demonstrate:

Strong interpersonal and communication skillsAbility to translate clinical needs into technical solutionsExperience supporting and training non-technical usersStrong problem-solving and analytical capabilitiesAbility to facilitate meetings and drive issue resolutionProven ability to build relationships with pharmacists, clinicians, leadership, and IT stakeholdersCommitment to teamwork, collaboration, and continuous improvementPreferred QualificationsEpic Willow Inpatient certification or proficiencyPharmacy Informatics experienceExperience with medication management systemsHospital application implementation or optimization experienceExposure to healthcare system integration projectsTypical Day-to-Day ActivitiesCollaborating with pharmacy leadership on workflow improvements and system enhancementsSupporting Epic Willow build, configuration, and optimization effortsInvestigating and resolving medication order processing issuesParticipating in application upgrades, testing, and validation activitiesAssisting pharmacists and clinicians with application support requestsEvaluating enhancement requests and recommending solutionsCoordinating with Epic analysts, informatics teams, and IT leadershipMonitoring system performance to ensure safe, efficient, and compliant medication management processesKey Must-HavesLicensed Pharmacist (BS Pharmacy or PharmD)4+ years of healthcare IT, clinical systems, or Pharmacy Informatics experienceStrong understanding of inpatient pharmacy workflowsExperience supporting healthcare applications in a hospital environmentAbility to gather requirements and collaborate with clinical stakeholdersEpic Willow Inpatient experience strongly preferredStrong communication, analytical, and problem-solving skillsEEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview:

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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