We are looking for an IT Analyst to support day-to-day technology operations for a non-profit organization in North Charleston, South Carolina. This is a Contract position expected to run for 2 months, providing onsite coverage while the organization completes its permanent hiring process. The person in this role will help maintain a reliable user support environment, assist with digital platform access and roster administration, and ensure a smooth handoff of responsibilities during a staff transition.

Responsibilities:

Provide onsite IT support for staff by resolving desktop, Windows, and general technical issues in a timely manner. Manage service desk requests, prioritize incoming incidents, and communicate updates clearly to end users. Administer user access and account-related tasks within Active Directory and other organization-approved systems. Maintain and update rosters for digital platforms to help ensure accurate user access and system availability. Troubleshoot hardware, software, and workstation problems across Microsoft Windows environments. Capture and transfer operational knowledge from the departing team member to support continuity during the interim period. Serve as the primary local technology contact for the campus and coordinate support needs with internal stakeholders. Document recurring issues, support activities, and resolutions to strengthen ongoing IT operations. Ideal candidate will have 4 years of IT experience or a similar combination of experience and education/credentials Hands-on experience supporting Microsoft Windows 11 and related desktop environments. Working knowledge of Active Directory for user account maintenance and access administration. Ability to diagnose and resolve basic technical issues involving hardware, software, and end-user systems. Experience handling service desk tickets and managing multiple support requests effectively. Strong communication skills with the ability to assist users in a detail-oriented, service-oriented manner. Comfortable working in an onsite support role in North Charleston, South Carolina. Ability to learn quickly, absorb knowledge during transition periods, and maintain dependable day-to-day support. Technology Doesn't Change the World, People Do. ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .