Job Description o Prioritize and manage daily work assignments to meet operational requirements.o Troubleshoot, install, operate, and maintain PTF systems to ensure continuous service availability.o Operate and maintain

USCENTCOM HQ

fixed and deployable IT systems, including long-haul communications and tactical network infrastructure.o Install, troubleshoot, repair, and maintain telecommunications systems and equipment.o Complete service requests, generate reports, and support service restoration efforts, including equipment changes and configuration updates.o Coordinate and collaborate with internal IT organizations to support projects, maintenance, troubleshooting, and service implementations.o Provide field support at forward locations within the Area of Responsibility (AOR), as required.o Open, track, and close service tickets using ServiceNow and FaCIT, and maintain a Master Station Log.o Coordinate scheduled and unscheduled outages with DISA and other external agencies.o Configure, operate, and maintain cryptographic equipment and troubleshoot secure circuits locally and remotely.o Support rotating shifts and non-standard work schedules as mission requirements dictate. Skills and Requirements

• 3 years of related experience
• Equipment Installations, IT Systems Maintenance, IT Troubleshooting, System Installations, System Repairs

Certification:

Applicable DoD 8140 or DoD 8570 Certification (CompTIA Security + CE), bachelor's degree not required.

• Experience in high-tempo military or enterprise telecommunications environments
• Proficiency with long-haul data and voice transmission technologies (fiber, copper, satellite)
• Experience troubleshooting SONET/MSPP, CTP, and ODXC systems
• Strong analytical and troubleshooting skills supporting mission-critical communications
• Experience with encryption devices and secure voice/data transmission policies
• Valid U.S. passport
• Ability to lift up to 50 pounds
• 3 years of related experience
• Equipment Installations, IT Systems Maintenance, IT Troubleshooting, System Installations, System Repairs

Certification:

Applicable DoD 8140 or DoD 8570 Certification (CompTIA Security + CE), bachelor's degree not required.

• Experience in high-tempo military or enterprise telecommunications environments
• Proficiency with long-haul data and voice transmission technologies (fiber, copper, satellite)
• Experience troubleshooting SONET/MSPP, CTP, and ODXC systems
• Strong analytical and troubleshooting skills supporting mission-critical communications
• Experience with encryption devices and secure voice/data transmission policies
• Valid U.S. passport
• Ability to lift up to 50 pounds We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.