Eastern Communications seeks a RACOM specialist to install, configure, and service mission-critical two-way radio and wireless communication systems for public safety, government, transportation, and commercial clients. Based in Norwood, MA, you'll perform field installations, site surveys, diagnostics, and repairs, ensuring reliable coverage and uptime. You'll collaborate with engineering and project teams, document work, and provide customer training. This role fits technicians who excel in hands-on problem-solving, value responsiveness, and want to grow in a niche, technology-driven communications field. Responsibilities Install, configure, and commission two-way radio and wireless communication systems Perform diagnostics, troubleshooting, and repair of RF and networked equipment Conduct site surveys and support system design and coverage planning Document work performed, system configurations, and test results Collaborate with engineering and project teams on system deployment Provide end-user training and technical support to customers Maintain tools, test equipment, and service vehicles in ready condition Adhere to safety, regulatory, and quality standards on all jobs Required Skills Two-way radio systems RF engineering fundamentals Telecommunications infrastructure System installation System configuration Technical troubleshooting Field service and maintenance Network and IP connectivity Customer training and support Documentation and reporting