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Cool Soft Technologies

Direct client - Telecommunications Analyst (Hybrid work)

Pay: $30/hr

Posted: 3 weeks ago

Location: Milwaukee, WI (Hybrid)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/23/2026

Career Insights for Telecommunications Specialist / Engineer

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What they do

A Telecommunications Specialist or Engineer designs or configures telecommunications systems, including electronic communication systems for voice, video, or data. Supervises system installation and maintenance.

$106,363 / year median in Wisconsin

-13% projected decline

Explore Career

Job Description

Direct client

Telecommunications Analyst (Hybrid work) Cool Soft Technologies
3.4 Milwaukee, WI Job Details Contract $15
$30 an hour 15 hours ago Qualifications Requirements specification System troubleshooting Requirements design Avaya Voice recognition programs Telecommunications network upgrades IT service management IVR VoIP Incident management operations support Microsoft Teams Voice over internet protocol (VoIP) configuration Analysis (software development lifecycle) Video conferencing systems operation Full Job Description Telecommunications Analyst III•Avaya /

Microsoft Teams Voice Location:

Wisconsin |

Hybrid Duration:

5 months

Start:

Experience:

3-5 years Seeking a Telecommunications Analyst III with strong Avaya enterprise voice/unified communications experience to support a large-scale transition to Microsoft Teams Voice . Required Skills Avaya administration Microsoft Teams Voice SIP Trunking SBC Dial Plans Call Routing

E911 IVR

/ Contact Center VoIP / Unified Communications Voice modernization/migration Requirements gathering and solution design Incident management and troubleshooting

Preferred:

Landis Contact Center, implementation experience, ITIL.

Avaya certifications:

ACIS, AIPS, ACSS, or ASPS strongly preferred.

Important:

Candidates must be Wisconsin residents . No relocation. Hybrid position with occasional early mornings/weekends and reliable transportation required

Job Type:

Contract Pay:

$15.00

$30.

00 per hour

Work Location:

Hybrid remote in Milwaukee, WI 53203