Job Requirements Winchester, VA Secret Polygraph not specified Senior Level Career (10+ yrs experience) $151,000 - $180,000 Job Description Novacoast is seeking a Senior Telecommunications / VoIP Engineer to support a federal client's mission-critical Army Voice Modernization and E-911 communications environment. This is a hands-on telecommunications engineering position supporting Ribbon Federal Edge deployment, Session Border Controllers (SBCs), SIP interconnections, E-911 call routing, and PSAP connectivity. You will troubleshoot complex voice and signaling issues using Wireshark, SIP traces, packet captures, and call-flow analysis while supporting reliable emergency communications across federal voice environments. This is not a general network engineering position. We are specifically looking for a senior voice/telecommunications engineer with direct hands-on experience with Ribbon/Sonus/Genband technologies, SBCs, SIP/VoIP engineering, and

E-911/PSAP

integration. What You'll Need to Succeed To be considered for this position, you must have: Active U.S. Government Secret clearance or higher 10+ years of telecommunications/voice engineering experience 5+ years of hands-on SIP/VoIP engineering experience Direct engineering, configuration, deployment, and/or troubleshooting experience with Ribbon Communications, Sonus, and/or Genband Hands-on experience deploying, configuring, and troubleshooting Session Border Controllers (SBCs) Direct E-911 routing and/or PSAP integration/interconnection experience Strong experience with SIP signaling and interconnections, including SIP trunks, routing, signaling, and call flows Hands-on Wireshark experience for packet capture, protocol analysis, SIP troubleshooting, and call-flow troubleshooting What You'll Be Doing As a senior member of the telecommunications engineering team, you will: Support the deployment, configuration, integration, and troubleshooting of Ribbon Federal Edge gateways and SBC technologies Engineer and support SIP trunks, SIP interconnections, signaling, routing, and policy configurations Analyze complex SIP signaling and end-to-end call flows Use Wireshark and packet captures to identify signaling, routing, interoperability, and voice-quality issues Troubleshoot E-911 call routing and call-flow issues Support direct PSAP integration and interconnection Support connectivity between Federal Edge, VISP, and Army PSAP environments Perform deployment validation, testing, and readiness assessments Troubleshoot gateway deployment, connectivity, interoperability, and performance issues Identify technical risks and recommend appropriate engineering solutions and mitigation strategies Support technical coordination related to E-911 routing and emergency communications requirements Document technical issues, engineering recommendations, and resolution activities Technical Environment The ideal candidate will bring significant hands-on experience across technologies and environments such as: Voice & Telecom VoIP SIP SIP trunks SIP signaling SIP routing and interconnections Call-flow analysis Voice gateways Session Border Controllers SBC deployment SBC configuration SBC troubleshooting Policy routing Ribbon Technologies Ribbon Communications Ribbon Federal Edge Sonus Genband E-911 / Public Safety Communications E-911 / Enhanced 911 Emergency call routing PSAP integration PSAP interconnection NG911 / Next Generation 911 Troubleshooting & Analysis Wireshark Packet capture and packet analysis SIP traces SIP signaling analysis Call-flow troubleshooting Protocol and interoperability troubleshooting Required Qualifications Active Secret clearance or higher 10+ years of relevant telecommunications, voice, or telecom engineering experience 5+ years of hands-on VoIP/SIP engineering Direct Ribbon/Sonus/Genband engineering experience Hands-on SBC deployment, configuration, and troubleshooting experience Direct E-911 routing and/or PSAP integration/interconnection experience Strong SIP signaling, trunking, routing, and interconnection experience Strong Wireshark and packet/call-flow troubleshooting experience Bachelor's degree in Telecommunications, Engineering, Information Technology, or a related field, or equivalent professional experience Preferred Experience Additional experience in any of the following areas is highly valued: Army Voice Modernization (VMOD)

DISA VISP

Army or DoD voice environments Ribbon Federal Edge PSAP interconnection engineering NG911 / Next Generation 911 Public safety communications Cisco CCNP or CCIE certification Clearance Requirement Candidates must currently possess an active U.S. Government Secret clearance or higher. Candidates without an active qualifying clearance cannot be considered for this position. Work Location This position is on-site in Winchester, Virginia, Monday through Friday, supporting a collaborative engineering environment and mission-critical federal telecommunications initiatives. Relocation assistance is available for qualified candidates.

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