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Deloitte

Zora AI - Senior Content Designer - Innovation_Delivery_Transformation

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Job Description

The Team Zora AI™ by Deloitte is Deloitte's agentic AI platform, delivering role
  • and function-specific agents
  • across Finance, Procurement, Supply Chain, Customer, and Human Capital
  • that perceive, reason, and act to automate enterprise workflows, built on the
NVIDIA AI
stack and underpinned by Deloitte's Trustworthy AI™ framework. Position Summary As a UI/UX Designer on Zora AI, you shape how people experience and trust a digital workforce. Agentic products raise design challenges beyond traditional software: users need to understand what an agent is doing, why, and when to step in. You design the interfaces, interaction patterns, and information architecture that make agent behavior legible, build user confidence in autonomous actions, and turn complex workflows into experiences people actually want to use. You work hands-on across research, interaction design, and visual design
  • partnering closely with product, engineering, and applied AI to bring designs from concept to shipped product. Recruiting for this role ends on 9/11/2026. Work you'll do Research & discovery
  • Conduct user research with enterprise practitioners (e.g., finance, procurement, supply chain, HR users) to understand workflows, pain points, and trust barriers around agentic automation.
  • Translate research into personas, journey maps, and problem framings that guide product and design decisions.
  • Run usability testing on prototypes and shipped features, and turn findings into concrete design iterations. Interaction & agent experience design
  • Design human-in-the-loop patterns
  • approvals, escalations, confirmations, and exception handling
  • that keep users appropriately in control of autonomous agent actions.
  • Design for explainability: surfacing agent reasoning, task plans, and confidence in ways that build justified trust without overwhelming users.
  • Create interaction patterns for conversational, task-based, and dashboard-style agent interfaces, and for multi-agent or multi-step workflows. Visual & product design
  • Design high-fidelity UI across web and enterprise application surfaces, from early concepts and wireframes through polished, production-ready screens.
  • Maintain and evolve a coherent design system and component library for Zora AI, ensuring consistency across products and domains.
  • Design dashboards, monitoring views, and data visualizations that make agent performance and outcomes clear at a glance. Prototyping & validation
  • Build low
  • and high-fidelity prototypes to test concepts quickly, including interactive prototypes of agent behavior and workflows.
  • Partner with the Zora Alpha team and domain product managers to prototype new ideas and demonstrate the art of the possible to clients. Collaboration & delivery
  • Partner with Product Managers to shape requirements, and with Engineering and Applied AI to ensure designs are technically feasible and faithfully implemented.
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