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Ford Global Career Site

UX Researcher, Mixed Methods

Job Description

We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. Digital Product Design (DPD) at Ford is committed to envisioning and creating simple, thoughtful, enjoyable, and compelling product experiences that our customers need and love. We work in close partnership with product and engineering to deliver best-in-class interactions experiences that meet the needs of people today, and in the future. Our team is comprised of a dynamic group of product designers, researchers, visual designers, industrial designers, modelers, and project managers. As a UX Researcher and Data Analyst supporting the Customer Confidence Center of Excellence within Digital Product Design, you'll help the design team continuously improve features and user experiences through rigorous research and clear, actionable insights. You'll balance hands-on research execution with data analysis and reporting support for our Customer Experience Survey program — ultimately helping our product teams make evidence-based design decisions.

Benefits

  • Dental Insurance

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What they do

A User Experience (UX) Researcher performs user experience testing. May involve additional research through interviews to obtain user stories or surveys in order to assess challenges, or problems to be solved.

$73,624 / year median in Michigan

+14% projected growth

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