Description Job Title:

Conversation Designer (Contract) Locations (Hybrid): Atlanta, GA | Nashville, TN (Must reside near and be able to work 1 day/week in-office in either Atlanta or Nashville)

Duration:

4-6 Week Project (Potential for extension based on project scope and needs)

Weekly Hours:

30 Hours / Week to start

Employment Type:

Contract / Freelance About the Role We are seeking a talented, detail-oriented Conversation Designer to join our team for a 4 to 6-week project sprint with potential for extension. In this role, you will be responsible for crafting natural, engaging, and efficient conversational flows for AI-driven assistants, chatbots, and interactive voice/text experiences. Working closely with product managers, UX designers, and AI engineers, you will bridge human language with technical systems—turning complex user intents into clear, helpful, and brand-aligned dialogue flows. Key Responsibilities +

Conversational Flow & Dialogue Design:

Craft end-to-end conversation flows, turn-by-turn dialogues, user journeys, and fallback scenarios for AI chatbots, virtual assistants, or interactive voice systems. +

Intent Mapping & System Logic:

Collaborate with engineering teams to define user intents, entities, sample utterances, prompt logic, and repair strategies to handle ambiguous or out-of-scope inputs gracefully. +

Persona & Voice Guidelines:

Develop and maintain consistent voice, tone, and personality guidelines across all conversational touchpoints to reflect brand identity. +

Prototyping & Testing:

Build sample scripts, interactive prototypes, and wireframes to simulate conversation flows and conduct user testing/review sessions. +

Optimization & Analysis:

Review conversation logs, analytics, and drop-off points during project sprints to rapidly iterate and improve response accuracy and resolution rates. Requirements Qualifications & Key Requirements +

Experience:

2-4+ years of dedicated experience in Conversation Design, Voice User Interface (VUI) Design, or UX Writing for conversational AI interfaces. +

Tools & Platforms:

Proficiency with conversation mapping and prototyping tools (e.g., Voiceflow, Botmock, Figma, Visio, or Miro) and familiarity with AI platforms/frameworks (e.g., Dialogflow, Rasa, Lex, or custom LLM frameworks). +

Linguistic & UX Fundamentals:

Exceptional written communication skills with a deep understanding of natural language patterns, conversational mechanics, context management, and information architecture. +

Location & On-Site Availability:

Must be based in or near Atlanta, GA or Nashville, TN and able to work in-office 1 day per week at one of our regional hub offices (remote for the remainder of the 30-hour weekly schedule). Preferred Qualifications + Experience designing for LLM-powered/generative AI systems and prompt design. + Knowledge of web accessibility standards for digital conversational interfaces. + Background in linguistics, technical writing, human-computer interaction (HCI), or cognitive science. Innovation starts with people.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .