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Akraya Inc.

UX Researcher : 26-02738

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What they do

A User Experience (UX) Researcher performs user experience testing. May involve additional research through interviews to obtain user stories or surveys in order to assess challenges, or problems to be solved.

$105,848 / year median in the U.S.

+11% projected growth

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Job Description

Primary Skills:
End-to-end UX research (generative + evaluative, qual + quant) (Expert), Benchmarking program design and longitudinal study execution (Expert), Digital advertising domain knowledge / advertiser critical user journeys (Intermediate
  • Expert), Quantitative analysis (survey design, significance testing) (Intermediate), AI assistant and agentic tool literacy as research subject matter (Intermediate)
Contract Type:
Contract Duration:
3
Months Location:
US
  • Remote
  • 100%
PR:
$68
  • 70/hr #LP Project Summary Our client, a leading technology company, is seeking a UX Researcher to own an ongoing benchmarking program for a large-scale digital advertising platform.
The focus is how advertisers complete their tasks today — and how those journeys change when they use third-party AI assistants instead of the platform's native tools. Responsibilities Own a recurring benchmarking program, tracking how advertiser task performance shifts over time. Map advertiser critical user journeys — campaign setup, bidding, targeting, creative, and performance optimization — and identify where friction concentrates.
Run studies end to end:
plan, script, recruiting, moderated sessions, and qual/quant analysis. Research how advertisers use third-party AI and agentic tools to complete advertising tasks and translate findings into product implications. Deliver reports and readouts with clear narrative and actionable recommendations, mentor junior researchers. Must Have 5+ years industry UX research, generative through evaluative, qualitative through quantitative. Proven experience designing and running a longitudinal or recurring benchmarking program. Understanding of Ads CUJs, Ads policies etc. Working knowledge of digital advertising platforms and advertiser workflows. Strong survey design and significance testing (chi-square, t-tests, ANOVA). Preferred Experience researching AI-powered or agentic products; familiarity with AI assistants as research subjects. Competitive benchmarking experience.
Tools:
Figma
  • Qualtrics
  • Optimal Workshop
  • SPSS or R/Python
  • UserTesting
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!