Research Intern - Socio-Technical Workflow Analysis

Research Interns put inquiry and theory into practice. Alongside fellow doctoral candidates and some of the world's best researchers, Research Interns learn, collaborate, and network for life. Research Interns not only advance their own careers, but they also contribute to exciting research and development strides. During the 12-week internship, Research Interns are paired with mentors and expected to collaborate with other Research Interns and researchers, present findings, and contribute to the vibrant life of the community. Research internships are available in all areas of research, and are offered year-round, though they typically begin in the summer. Work with researchers, engineers, and program managers to understand how work flows across projects and teams. Observe how tools are used in practice, including where they help and where there are opportunities to improve. Look for patterns across roles, rather than focusing on a single team or workflow. Pay attention to how people make decisions about using or not using specific tools. Summarize findings in a way that is clear and useful to others. Suggest practical improvements to tools, onboarding approaches, or usage guidance. Share research and actionable insights through written summaries and presentations. Currently enrolled in a PhD program in a field such as Organizational Psychology, Sociology, Communication, Behavioral Science, or a related field like Computer Science, Human-Computer Interaction, or Information Science. At least 1 year of experience conducting research or analysis related to human-computer interaction, socio-technical systems, or collaborative workflows. In addition to the qualifications below, you'll need to submit a minimum of two reference letters for this position as well as a cover letter and any relevant work or research samples. After you submit your application, a request for letters may be sent to your list of references on your behalf. Note that reference letters cannot be requested until after you have submitted your application, and furthermore, that they might not be automatically requested for all candidates. You may wish to alert your letter writers in advance, so they will be ready to submit your letter. Experience studying how individuals or teams adopt, adapt to, or resist new tools, technologies, or workflows. Experience conducting research or applied work in areas such as human-computer interaction, organizational psychology, sociology, communication, or behavioral science, particularly in real-world settings. Experience working on socio-technical systems, where technical tools and human behavior interact (for example, collaboration tools, developer platforms, or research environments). Experience synthesizing qualitative and/or quantitative observations into clear, practical recommendations that can inform product, design, or organizational decisions. Experience working in or closely engaging with technical environments, such as software development, data science, or research teams. Experience translating between different groups (for example, research, engineering, and program management) and aligning perspectives across roles. Interest in how trust, decision-making, and coordination evolve as new tools are introduced into existing workflows. Interest in improving how people work together across teams, disciplines, and organizational boundaries.