Location:

Jamaica (NY) Employment level: Direct entry

Function:

Other Working time: Full time

Salary:

Range:

$21.25 - $27.00 USD per Hour Publishing date: 09-17-2026 Application deadline: 10-08-2026 Drive Change. Build Partnerships. Shape the Future! At Lufthansa Cargo, operational excellence is built through strong partnerships, high standards & continuous improvement. As a Production Manager, you will play a key role in ensuring the safe, compliant & efficient delivery of operations If you thrive in a dynamic environment & are motivated by making a tangible impact we'd love to hear from you! Tasks Success in this role comes from mastering the balance between challenge and support. You'll champion operational excellence by holding yourself and others to high standards, while serving as a trusted advisor and partner to the teams you support. What You'll Do Drive operational performance and continuous improvement Partner with local teams and ground handling agents to enhance safety, security, service quality, compliance, reliability, and operational efficiency Monitor operational performance indicators. Identify opportunities for improvement Lead performance reviews, operational assessments, audits Analyze trends, root causes, and operational risks. Develop sustainable corrective actions Act as local focal point for operational projects, process improvements & strategic initiatives Collaborate closely with colleagues at headquarters & across the global network to implement best practices and operational standards Manage supplier performance & foster strong partnerships with internal/external stakeholders Takeover of additional tasks when required Behind the scenes Why You'll Love This Role No two days are the same. One day you may be supporting a station in resolving an operational challenge. The next, you could be conducting a quality review, or participating in a strategic initiative with headquarters to identify improvement opportunities firsthand. This role offers Variety of operational, commercial & strategic topics Frequent collaboration with teams across the Americas & around the world Significant autonomy & ownership Continuous learning through diverse projects and challenges The ability to influence meaningful change at the JFK station Leadership Through Influence This position does not have direct reports. Success is achieved through collaboration, expertise, credibility & influence. The ideal candidate enjoys bringing people together, building trust, driving accountability, and creating positive change across a complex operational environment! Join us! Lufthansa Group is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. Our Philosophy - Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive Our Philosophy - Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive Our Purpose The Lufthansa Group connects people, cultures, and economies in a sustainable way. Requirements What You Bring Required Qualifications Bachelor's degree or equivalent professional experience Experience in air cargo, aviation, logistics, transportation, or comparable operational environment Proven track record of driving operational improvements and solving complex problems Experience working with suppliers/providers/operational partners Key skills Ability to influence & lead Confidence to challenge constructively, drive accountability & hold yourself/others to high standards Strong relationship-building & stakeholder management skills Stakeholder influencing & conflict resolution skills Strong analytical, problem-solving & decision-making capabilities Excellent communication, presentation & influencing skills Ability to navigate ambiguity, manage competing priorities & adapt to changing business needs Strong project/change management skills Curiosity, resilience, adaptability & eager to learn Customer-focused mindset. Strong business acumen Must possess a legal work permit in the U.S. CV/Resume required Company may provide relocation assistance Benefits Flight privileges 15-20 Vacation Days 401k plan Commuter Benefits Education Employee Assistance Program Family Policy Flex Holidays Healthcare Life Insurance Long Disability Short Disability up to 60 Sick Days Flight privileges, 15-20 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days About Lufthansa Cargo AG Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world's leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport. Learn more