Agency/Organization Los Angeles World Airports (LAWA), a department of the City of Los Angeles. Pay Range $142,234.56-$207,964.80, depending on qualifications and experience. Job Type Emergency Appointment. Location Los Angeles, California. Position Summary Los Angeles World Airports is seeking an Assistant Airport Manager to serve as the main point of contact for existing airlines doing business with LAWA and to lead efforts to bring new passenger and cargo air service to Los Angeles. This leadership role is part of LAWA's Airline Services Division and reports to the Chief Operations & Maintenance Officer. The position represents LAWA with airlines, aviation-industry organizations, and government agencies, using relationship-building, strategic analysis, market data, and persuasive communication to support air service growth. Why Join LAWA? Help shape which airlines and routes connect Los Angeles to the world. Support international and domestic passenger and cargo air service development. Build relationships with airline executives, industry organizations, government agencies, and regional partners. Lead strategic marketing, incentive-program, market-research, and airline-affairs initiatives. Receive competitive salary and benefits, a City pension program, tuition reimbursement, paid training opportunities, telecommuting options, transit subsidies and free parking, a day care program, career planning and coaching, and employee recognition programs. Key Responsibilities Serve as LAWA's primary point of contact for airlines. Coordinate monthly Airline/Airport Affairs meetings and conduct regular direct meetings with large air carriers. Communicate with airlines regarding minimum gate usage requirements, airport operating rules and policies, airline business agreements, flight scheduling, and facilitation. Develop and execute marketing strategies to grow international and domestic passenger and cargo air service. Manage the air service incentive program and the air service consultant. Oversee air service studies and market research. Establish procedures, policies, and standards for future air service marketing. Manage LAWA's Strategic Marketing Alliance with the Los Angeles Tourism & Convention Board, ensuring task orders align with LAWA priorities and comply with City contracting policies. Represent LAWA with airlines, industry organizations, and government agencies. Lead a small team. Build the division's annual budget around its strategic goals. Minimum Qualifications Leadership experience in airport management, airport operations, or air service development at a commercial airport. Working knowledge of FAA and TSA requirements and airport operating rules. Demonstrated ability to build rapport with airlines and partners using tact, diplomacy, and discretion. Strong strategic and analytical skills, including the ability to use market data to make the case for new air service. Clear, persuasive written and oral communication skills for executive audiences. Sound judgment and the ability to manage broad objectives independently. Preferred Qualifications Experience developing airline routes, passenger service, cargo service, or airport air service strategies. Experience managing airline incentives, air service consultants, market studies, or aviation demand analysis. Experience working with airport gates, airline business agreements, airport operating policies, or flight scheduling and facilitation. Experience managing public-sector, destination-marketing, tourism, or strategic partnership agreements. Experience leading a small team and developing budgets tied to strategic goals. Experience presenting aviation strategy, market analysis, or route-development recommendations to executive audiences. Knowledge, Skills & Abilities Commercial airport management and operations Airline relations and executive stakeholder engagement Air service development and route-development strategy Passenger and cargo aviation markets FAA and TSA requirements Airport operating rules, policies, and procedures Airline business agreements and gate-usage requirements Flight scheduling and facilitation Aviation market research and data-driven analysis Air service incentive programs and consultant management Strategic marketing and partnership management City contracting policies and public-sector accountability Executive-level written and oral communication Diplomacy, discretion, judgment, independence, and negotiation Team leadership, budgeting, and strategic planning Work Environment & Schedule This role works in a commercial-airport and public-sector environment and requires regular interaction with airlines, industry organizations, government agencies, and executive stakeholders. Benefits Competitive salary and benefits City pension program Tuition reimbursement Paid training opportunities Telecommuting options Transit subsidies and free parking Day care program Career planning and coaching Employee recognition programs Application Process Candidates considered for an Emergency Appointment must submit a completed City application and undergo a qualifications review by Human Resources and the Personnel Department. The appointment is contingent upon successful completion of all required pre-employment processes, including background investigations, medical evaluations, and/or Live Scan requirements, as applicable. Upon candidate selection and job offer acceptance, onboarding will take up to an additional 4-6 weeks.

Pay:

$142,234.56 - $207,964.80 per year

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Application Question(s): How many years of leadership experience do you have in airport management, airport operations, or air service development at a commercial airport? Please describe your experience developing or recruiting new passenger or cargo air service. Include the airports or airlines involved, the markets or routes pursued, and your role. Please describe your experience serving as a primary point of contact for airlines, including work involving gate usage, airport operating rules, airline business agreements, or flight scheduling. Please describe your working knowledge of FAA and TSA requirements as they apply to airport operations. Include your role and years of experience. Have you managed an air service incentive program, air service consultant, market research studies, or a tourism or destination marketing partnership? If so, please describe the scope and your role.

Work Location:

In person