Operations Agent

Lufthansa

•

Houston (TX), United States of America

•

PERMANENT

Updated 09/02/2026

Job Description

Job Summary

Ready to take your aviation career to new heights? As an Operations Agent, you will be at the heart of our airport operations, coordinating critical activities across load control, cargo, ramp, and ground handling while working in a dynamic and international environment.

Apply now and become part of our team!

Tasks

Within the operational targets set by the superior, the Operations Agent performs the following duties:

Calculation and Planning of load distribution for the aircraft taking into consideration the rules and regulations as per GOM

Cargo onload optimization in regard to aircraft volume and weight

Prepares flight relevant documents such as general declarations, permits for local customs authorities, etc.

Produces arrival and departure notifications

Dispatch of operational messages as well as other post flight activities

Ensures that security and safety procedures are adhered to in accordance with set procedures

Performs crew support such as briefings, crew catering and hotel bookings

Supports monitoring and controlling subcontractors (including handling company), requesting corrective action when necessary to ensure required performance levels

• All other duties as assigned or required

Our Purpose

The Lufthansa Group connects people, cultures, and economies in a sustainable way.

Our Philosophy - Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive

We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves.

Join us!

Lufthansa Group is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Requirements

Are you ready to Take-off with us? Know more about the requirements below:

High School Diploma/ GED required

3-6 years of experience in related positions desirable

Experience in airfreight handling and operations preferred

Fluency in English required

Knowledge of local customs regulations desirable

Clean driving license

Must be willing to work shifts

Must possess a legal work permit in the U.S.

• CV/Resume required

• Company will not provide relocation assistance

Benefits

Flight privileges

15-20 Vacation Days

401k plan

Commuter Benefits

Education

Employee Assistance Program

Family Policy

Flex Holidays

Healthcare

Life Insurance

Long Disability

Short Disability

up to 60 Sick Days

Flight privileges, 15-20 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world's leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.

Learn more

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