Mailroom Assistant

We are looking for a dedicated and detail-oriented Mailroom Assistant to join our team in Lake Forest, Illinois. In this long-term contract role, you will be responsible for managing the daily operations of the mailroom, ensuring timely and accurate handling of incoming and outgoing mail and packages. This position offers the opportunity to work in a dynamic environment where organizational skills and excellent customer service are key to success.

Responsibilities:

• Handle all incoming and outgoing mail, packages, and office supplies with precision, ensuring accurate tracking and timely distribution.
• Conduct regular mail sweeps across multiple floors to ensure efficient delivery.
• Prepare outgoing mail and packages, including applying proper postage and handling international shipments with required documentation.
• Investigate and resolve issues related to undeliverable mail or unknown recipients.
• Scan and route mail electronically to recipients when necessary.
• Respond promptly and professionally to customer inquiries and service requests.
• Monitor and replenish inventory at supply stations to maintain operational efficiency.
• Keep accurate records of all mailroom activities, including logs of inbound and outbound items.
• Identify and report any equipment or workspace issues requiring maintenance or replacement.
• Provide exceptional customer service and support to all team members and clients.

The hourly salary range for this position is $17.00 to $18.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.