We are seeking an experienced, reliable, professional, and customer-focused Cannabis Delivery Driver to support our cannabis distribution operations. Previous professional work experience in the California cannabis industry is required. General delivery, courier, DoorDash, Uber, Amazon, or similar delivery experience alone does not meet this requirement. This is more than a driving position. The Delivery Driver is a customer-facing representative of our company and an important bridge between our company and our customers. We are looking for someone who is naturally warm, friendly, helpful, professional, and comfortable interacting with people . You should genuinely enjoy providing customer service, answering questions, listening to customer needs, and helping resolve issues. When you do not know the answer to a customer's question, you are expected to connect them with the appropriate person or department. The ability to create positive customer experiences and build strong relationships with our customers and retail partners is a critical part of this position. The Delivery Driver is responsible for the secure, timely, and compliant transportation of cannabis products between licensed facilities, retailers, and other authorized locations while providing an exceptional customer experience. Customer Service Responsibilities Serve as a professional, friendly, and helpful representative of the company. Greet customers and business partners with warmth and professionalism. Build and maintain positive relationships with customers and retail partners. Provide a welcoming and positive customer experience during every interaction. Listen carefully to customer questions, concerns, requests, and feedback. Answer customer questions when within the scope of your knowledge and responsibilities. Take ownership of helping customers get their questions answered when additional assistance is needed. Connect customers with the appropriate person, department, or resource when necessary. Communicate customer feedback, questions, concerns, and requests to management. Remain calm, patient, respectful, and solution-oriented when addressing customer concerns. Represent the company and its brands in a professional manner at all times. Understand that you may be one of the customer's primary direct points of contact with the company. Delivery & Distribution Responsibilities Safely and securely transport cannabis products between authorized locations. Complete assigned delivery routes accurately, efficiently, and on time. Verify orders, quantities, manifests, and required delivery documentation before departure. Maintain accurate delivery and distribution records. Maintain custody and control of cannabis products throughout transportation. Follow all applicable California cannabis laws, regulations, security requirements, and company procedures. Verify customer and delivery information as required. Obtain required signatures, confirmations, and delivery documentation. Safely load, unload, organize, and transport cannabis products and related materials. Communicate with management regarding delivery delays, route changes, customer issues, or other operational concerns. Maintain the cleanliness, security, and proper condition of the company vehicle. Conduct basic vehicle inspections and promptly report maintenance or safety concerns. Maintain confidentiality regarding company operations, customers, products, routes, and business information. Assist with other distribution and operational responsibilities as needed. Schedule & Availability This position does not have a fixed delivery schedule . Delivery needs and routes may vary from day to day based on customer orders and operational requirements. Employees must be available to work Monday through Friday beginning at approximately 7:00 a.m. , with delivery times varying according to business needs. Weekend availability is required as needed. Overtime as needed is a mandatory requirement of this position. Employees must be willing and able to work additional hours when operational demands require it. Because delivery volume and customer needs can change, employees must be flexible and prepared to adjust their schedule and work hours as reasonably required to support ongoing company operations. Required Qualifications Previous professional work experience in the California cannabis industry is required. Cannabis delivery, distribution, retail, cultivation, manufacturing, or other licensed cannabis-industry experience is preferred. Strong customer service skills and a naturally warm, friendly, and helpful personality are required. Ability to communicate professionally and comfortably with customers, retailers, and business partners. Demonstrated ability to build positive customer relationships. Ability to listen, communicate clearly, and handle customer questions or concerns professionally. Strong sense of accountability and willingness to take ownership of customer needs. Valid California driver's license. Clean and acceptable driving record. Ability to pass required employment and background screening. Strong understanding of professional cannabis-industry operations and compliance expectations. Reliable, punctual, responsible, and accountable. Strong attention to detail and organizational skills. Ability to work independently and follow established procedures. Ability to remain professional and solution-oriented in challenging customer situations. Comfortable using smartphones, navigation applications, Slack, Google Sheets, Google Workspace, and other company systems . Ability to safely lift, carry, load, and unload cannabis products and equipment up to 50 pounds. Must be willing and able to work overtime as needed and weekends when required. What We Are Looking For We are looking for someone who is more than a driver . The right candidate is dependable, personable, professional, attentive, and genuinely customer-focused. You should take pride in representing the company and understand that the way you interact with a customer directly impacts their perception of our company and our brands. You should be someone customers feel comfortable approaching with questions, concerns, or requests. Most importantly, you should be willing to help rather than simply deflect or ignore people's questions and concerns. If you don't know the answer, we expect you to contact someone from the company who can. We value people who are positive, approachable, responsible, adaptable, and capable of working independently while remaining connected with the rest of the team. If you have cannabis-industry experience, enjoy working with people, take pride in excellent customer service, and are willing to be flexible with your schedule, we want to hear from you.

Pay:

$21.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

Paid sick time Application Question(s): How many years of experience do you have being a cannabis delivery driver? What other experience do you have in the cannabis industry? We don't have a set schedule for deliveries. Can you be available Monday through Friday starting at around 7am and on weekends as needed? Can you be relied upon to connect our customers with someone in the company who can answer our customer's questions? Please explain. Do you have your own personal reliable transportation? How long would it take you to get to work in Modesto? Working overtime and on weekends as needed is mandatory. Are you willing to work over time and on the weekends when needed? This is also a customer service oriented position. Warmth, friendliness, helping our customers get their questions answered, and being a bridge between our company and our customers is a must. Please explain why would you be good at doing that? A background check is required. Are you ok with that? Are you willing to make long drives for out-of-town deliveries? Please do not apply if you do not have experience. Can you please describe your experience being a delivery driver in the legal cannabis industry?

Work Location:

In person