Lavatory Agent

MenziesAviation

•

East Boston, Massachusetts

•

PERMANENT

Updated 09/09/2026

Job Description

Job Summary

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The LAV and Water Agent is responsible for servicing aircraft lavatory and potable water systems in a safe, timely, and efficient manner. This role ensures compliance with airline, airport, and regulatory standards while supporting on-time departures and overall operational excellence.

What you will be doing

Service aircraft lavatory systems, including draining waste tanks and replenishing chemicals

Refill potable water tanks according to airline and safety standards

Actively participate in the Safety Management System (SMS)

Operate specialized service vehicles and equipment safely on the ramp

Follow all safety procedures, including proper handling of hazardous materials and PPE usage

Conduct pre- and post-operation equipment inspections and report any defects

Maintain accurate service records and documentation as required

Communicate effectively with ramp agents, supervisors, and flight crews

Ensure service is completed within designated turnaround times

Maintain cleanliness of equipment and work areas

Adhere to all FAA, OSHA, and company policies and procedures

Perform other duties as requested

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• High school diploma or equivalent
• Valid drivers license with a clean driving record
• Ability to pass a background check and obtain airport security clearance
• Must pass pre-employment drug test
• Basic understanding of safety procedures and equipment operation
• Previous ramp or ground service experience
• Ability to lift, push, and pull up to 50 lbs
• Ability to work outdoors in all weather conditions
• Ability to stand, walk, bend, and kneel for extended periods
• Comfortable working around aircraft noise and fumes
• Strong attention to detail and safety awareness
• Ability to work in a fast-paced, team-oriented environment
• Good communication and time management skills
• Ability to follow instructions and standard operating procedures
• Reliability and punctuality
• Airport ramp environment with exposure to noise, weather, and moving equipment
• Shift work including nights, weekends, and holidays may be required
• Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

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