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Commuter Shuttle Operator
Job Description
Company Overview A Commuter Shuttle Operator operates assigned vehicles to provide commuter shuttle services while honoring Lux Leasing Co's approach to business that starts with our commitment to safety, operational excellence, and customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Although additional duties and related tasks may be assigned, the essential duties and responsibilities of this position include the following:
▪ Review route assignments and schedules with Commuter Operations, and ensure all information is fully understood before departing
▪ Receive and confirm daily and weekly schedules
▪ Check that company vehicles are clean, orderly, and well maintained before departing and coordinate any special requests with Commuter Operations
▪ Perform all pre-trip and post-trip vehicle inspection tasks, and add fluids as required
▪ Safely negotiate various routes through varied terrain and geographic areas
▪ Utilize trip sheets, maps, itineraries, signs, and any other necessary supporting documentation to complete trip to customer's specifications and expectations
▪ Interact with clients, customers, sub-contracted drivers, and fellow company drivers onsite in a courteous, friendly, and professional manner
▪ Assisting passengers in boarding and exiting the vehicle, and bicycle and luggage loading and unloading from rack, storage bays, or overhead compartments
▪ Respond to commuter operations driver-monitoring communications such as: 1hr checking, actual start, mid-route check-in, spot check-in, and actual finish
▪ Communicate with Commuter Operations using tools including, but not limited to, two-way radio in accordance with Federal Motor Carrier Safety Regulations (FMCSR) for the purpose of gathering and/or conveying information
▪ Document required activities on a variety of manual and/or electronic documents such as: o Work Order, Driver's Log, Daily Vehicle Inspection Report (DVIR), Bus Check Out, Daily Time Record, etc.
▪ Comply with all applicable government regulations, policies, and standards as well as all company administrative policies, procedures, and safety rules in all activities
▪ Proactively communicate with (Commuter?) Operations and customer any service issues (e.g., late pickups, late departures), and ensure other incidents are relayed to appropriate parties
▪ Relay customer requested itinerary/route changes with Commuter Operations or Business Development & Guest Services to expedite approval
▪ Ensure the following documents are accurate and complete before submitting: o Driver logs are accurate and submitted daily o DVIRs are complete and signed off when maintenance issues are addressed o Bus check out sheets are noted for new damage with proper investigation ensuing o Work Order complete with all times, mileages, passenger counts, and signatures o Daily Time Record complete with all necessary, accurate information, signatures, etc.
▪ Inspect vehicle for items left behind and coordinate immediate return to customer when possible, or submit to Commuter Operations
▪ Maintain vehicle cleanliness, order, and dump the sewage waste collection receptacle as needed when away from the home terminal
▪ Provide operational feedback to Commuter Operations to help improve service response
▪ Perform duties and functions to help streamline the daily business operations of the Company
▪ Contribute to the team effort by accomplishing additional tasks and assignments as needed
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, competency, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education / Experience
▪ Minimum 2 years' total experience with CDL (Class A or B)
▪ Minimum 1-year experience operating vehicle "in-type" (similar to prospective position) Certificates, Licenses, Registrations
▪ Class A or B California driver's license with a passenger endorsement and air brakes certification
▪ School Pupil Activity Bus (SPAB) certification required, depending on account assignment
Pay:
$28.50 - $32.78 per hour
Benefits:
401(k) Dental insurance
Work Location:
In person
Benefits
- Transportation
- 401(k) Plans
- Dental Insurance