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allianceground

Airport Passenger Experience Leader

Career Insights for Passenger Service Supervisor

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What they do

A Passenger Service Supervisor supervises and coordinate activities of passenger attendants.

$55,315 / year median in Georgia

+10% projected growth

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Job Description

Job Summary Alliance Ground International (AGI) is seeking a Passenger Service Supervisor to oversee shift operations, guide Passenger Service Agents, and ensure top-tier customer service at the gate and ticketing areas. The role emphasizes safety, adherence to airline procedures, and effective communication with ground handling teams to keep travelers informed and in the right place at the right time.

The supervisor will lead training, assign duties, resolve escalated concerns, and ensure processes for#J-18808-Ljbffr Job Description Alliance Ground International (AGI) is seeking a Passenger Service Supervisor to oversee shift operations, guide Passenger Service Agents, and ensure top-tier customer service at the gate and ticketing areas. The role emphasizes safety, adherence to airline procedures, and effective communication with ground handling teams to keep travelers informed and in the right place at the right time.

The supervisor will lead training, assign duties, resolve escalated concerns, and ensure processes for#J-18808-Ljbffr