Microsoft 365 Copilot Trainer

Required Skills & Competencies Core Copilot Expertise Strong hands-on experience delivering enablement for Microsoft 365 Copilot across major apps and key user scenarios. Ability to translate business tasks into Copilot workflows: summarization, drafting, re-writing, analysis, meeting intelligence, email triage, document understanding, and presentation creation. Training & Facilitation Excellent presentation and storytelling ability; confident facilitating large webinars and interactive sessions.

Adult learning design:

lesson planning, learning paths, hands-on labs, assessments. Discovery & Consulting Skills Interviewing and workshop facilitation (persona discovery, DITL, design thinking). Ability to synthesize insights into structured outputs: persona maps, scenario library, training backlog. Change Management & Adoption Experience running adoption motions: champion networks, reinforcement loops, nudges, success stories, communication planning. Data-driven Approach Comfort with adoption metrics, survey insights, and value narratives; ability to drive actions based on dashboards and feedback loops. ________________________________________ Qualifications / Experience 5+ years in training/facilitation, digital adoption, OCM, or productivity transformation (preferred). Demonstrated experience delivering training for Microsoft 365 (Teams/Office apps) and/or AI assistants. Certifications (preferred, not mandatory): o Microsoft fundamentals / Modern Work / Copilot-related badges o Change management (Prosci/ADKAR) or Design Thinking facilitation (bonus) Deliverables Owned (What this role produces) Persona-based training strategy + learning paths Lesson plans + facilitator guides Copilot demo scripts and show me workflows Hands-on lab guides and learner workbooks Prompt library + persona scenario bank Change Corner runbooks + FAQs Targeted campaign content (tips, prompts, newsletters, success stories) TTT certification kit and trainer playbook Feedback insights and adoption improvement recommendations