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Job Description
Shuttle Ambassador ( No Driving ) Nevada Behavioral Health / NovumHealth Las Vegas, NV Job Details Full-time $17 an hour 7 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Employee assistance program Vision insurance Employee discount Paid sick time Qualifications High school diploma or GED Full Job Description Our Mission To create an organization that sets the standard of excellence in the compassionate treatment of behavioral health and addiction disorders. Who are we? Since 2015, Nevada Behavioral Health Systems (NBH) has been providing mental health and substance abuse services to residents across Nevada. By collaborating with a diverse network of experienced behavioral healthcare providers, we have built a community-based care system that offers members personalized options tailored to their individual needs. In 2023, we rebranded as Novum/Health with the expansion of our services in Arizona, California, and Utah.
4 days on, 3 days Off•Will be discussed in Final Interview.
Open Positions:
1
Location:
Las Vegas, NV•Onsite (This role is not eligible for Remote or Hybrid)
Starting Salary Range:
$17 per hour•With Pay differential. The starting salary range for this role is a reasonable estimate, with a goal to pay a competitive market salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education and certification, skills, and internal pay equity.
Position Summary:
The Arrow Ambassador is responsible for providing on-board support and guidance to guests accessing essential services and community resources through the Arrow transportation service. This role serves as an ambassador on the transport vehicle. Assisting guests during transit, answering questions, and helping ensure a safe, respectful, and supportive environment. The Arrow Ambassador reports to the Shift Supervisor and plays a vital role in helping guests successfully connect to medical care, social services, housing resources, and employment opportunities.
Note:
The Arrow Ambassador does not operate or drive the transport vehicle. A designated driver is assigned for vehicle operation.
Key Responsibilities:
Guest Transportation Services. Serve as an onboard ambassador on the Arrow vehicle, helping and guidance for guests during transit. Follow an established route and schedule, ensuring timely pickups and dropoffs. Aid guests with disabilities or mobility challenges as needed.
Guest Engagement & Support:
Greet guests in a friendly and professional manner and provide guidance on available services. Ensure a calm and respectful environment during transport, intervening in conflicts when necessary. Maintain open communication with staff regarding guest concerns or special needs.
Safety & Compliance:
Conduct pretrip and posttrip inspections to ensure vehicle safety and report any maintenance issues. Follow all emergency procedures in case of accidents, breakdowns, or medical emergencies.
Administrative Duties:
Maintain accurate records of trips, and guest transport logs. Communicate with Shift Supervisors regarding route adjustments, guest issues, or program improvements. Assist in other transportationrelated duties as needed. Other Duties as
Assigned:
Support general operations of the Courtyard as directed by Shift Supervisors. Participate in staff meetings and required training sessions.
Qualifications:
High school diploma or equivalent required. Experience in passenger transport, social services, or homeless services preferred. Strong interpersonal and communication skills. Ability to work with individuals from diverse backgrounds, including those experiencing homelessness. Knowledge of local resources and service providers is a plus. What do we offer? Competitive Salary Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (Employeepaid) Optional supplemental Insurance Coverage Company paid access to Employee Assistance Programs (EAP) 401k Retirement Savings Plan Free Financial coaching and access to Credit Lines and Personal Loans through FinFit Preferred Auto, Home and Renter's insurance through Allstate Employee Discounts through Corestream …and so much more!
Please note:
This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location Additional information: At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location on a fulltime basis without the need for current or future visa sponsorship. We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, o About Nevada Behavioral Health / NovumHealth Since 2015, NBH Group has managed the mental health and substance abuse services for residents of Nevada. We have created a network of providers who focus on the core principles of recovery: strengths-based, person-centered, individualized treatment and support for people with mental illness and substance use disorders
