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RR
Rapid Rentals
Furniture/Appliance Delivery & Collections Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Sales Delivery Driver
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Based on Mississippi data
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What they do
A Sales Delivery Driver drives a truck or other vehicle over established routes or within an established territory and sells or delivers goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery. Includes newspaper delivery drivers. Excludes gig economy drivers.
$32,818 / year median in Mississippi
+11% projected growth
Job Description
Furniture/Appliance Delivery & Collections Specialist Position Overview We are seeking a dependable, professional, and customer-focused Furniture Delivery & Collections Specialist to join our team. This position combines furniture delivery, customer service, account support, and collections responsibilities. The ideal candidate will be comfortable interacting with customers in a variety of situations, including delivering rental merchandise, collecting payments, and recovering rental furniture from customer accounts when necessary. This is a hands-on role requiring strong communication skills, a professional attitude, and the ability to safely handle furniture and appliances on a daily basis. Key ResponsibilitiesDelivery & Customer Service Safely operate company vehicles to deliver rental furniture, appliances, and household merchandise. Load, unload, and transport merchandise while ensuring products arrive in excellent condition. Set up and place merchandise within customer homes as needed. Provide professional and courteous customer service during every customer interaction. Maintain accurate delivery records and documentation. Collections & Account Support Collect outstanding payments from customers on assigned accounts. Communicate professionally with customers regarding account balances and payment arrangements. Recover rental furniture and merchandise from delinquent accounts when required. Document account activity and collection efforts accurately. Work closely with management to resolve customer account issues. Warehouse & Operations Support Assist with inventory organization and warehouse maintenance. Prepare merchandise for delivery and pickup. Maintain cleanliness and organization of company vehicles, warehouse space, and showroom areas. Support additional operational duties as assigned. QualificationsRequired Valid driver's license with a clean driving record. Ability to lift, move, and transport furniture, appliances, and merchandise weighing up to 100 pounds or more on a regular basis. Strong communication and customer service skills. Ability to work independently and manage daily routes efficiently. Reliable attendance and strong work ethic. Preferred Delivery driving experience. Furniture, appliance, or rent-to-own industry experience. Collections or account recovery experience. Experience operating hand trucks, dollies, pallet jacks, or similar equipment. What We're Looking For The ideal candidate is dependable, self-motivated, and comfortable balancing physical work with customer interaction. Success in this role requires professionalism, problem-solving skills, and the ability to represent the company positively while delivering merchandise and managing customer accounts. If you enjoy staying active, helping customers, and working in a role where no two days are exactly alike, we encourage you to apply.