Rail Bike Experience Operator

Rail Bike Experience Operator 32 West Bridge Street, New Hope, PA 18938 $18

• $22 an hour
• Part-time, Full-time $18
• $22 an hour
• Part-time, Full-time

ABOUT THE ROLE

New Hope & Ivyland Railroad is hiring Rail Bike Operators for the launch of The Rail Bike Experience — a fleet of four-person pedal-assist rail bikes operating on a scenic historic rail corridor in Bucks County, PA. Each tour group is staffed by three operators working as a unit: one Lead Rail Bike Operator in a safety-sensitive role, and two Rail Bike Operators in guest-facing support roles. We are hiring for both positions and welcome applicants at either level.

POSITIONS

Lead Rail Bike Operator — Safety-Sensitive | $20-22.00/hour The Lead Operator commands each tour group. This position carries operational authority over rail bike movement, radio communications, switch operations, and emergency response. It is designated safety-sensitive and is subject to pre-employment and random Drug & Alcohol testing under NHRR's operating standards. Rail Bike Operator — Guest Services | $18-20.00/hour Rail Bike Operators work alongside the Lead on every tour. This is a guest-facing role centered on safety briefings, boarding assistance, and the quality of the guest experience. This position is not safety-sensitive and is not subject to Drug & Alcohol testing requirements.

RESPONSIBILITIES

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ALL OPERATORS

Prepare rail bikes for each tour: seat configuration, battery check, clutch and brake inspection Deliver clear, engaging guest safety briefings prior to departure Escort groups on the rail bike route and respond to guest needs throughout Assist guests on and off the bikes, including those with limited mobility Reset bikes after each tour for the next group Report equipment issues or guest incidents to the Experience Manager immediately Represent New Hope & Ivyland Railroad with professionalism and enthusiasm

ADDITIONAL RESPONSIBILITIES

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LEAD OPERATOR ONLY

Direct all rail bike movement on the corridor Conduct pre-tour job briefings with the operator team Execute radio communications under NHRR operating rules Operate hand-thrown switches Lead emergency response if required

REQUIREMENTS

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ALL APPLICANTS

Customer service experience — tourism, hospitality, recreation, or similar Comfortable outdoors; physically active role (walking, lifting, all weather) Valid driver's license Weekend and holiday availability required Reliable and punctual — tours operate on a fixed schedule Clear verbal communication skills; ability to deliver safety instructions and respond to guest questions

ADDITIONAL REQUIREMENTS

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LEAD OPERATOR

Pre-employment physical and Drug & Alcohol Screening Enrollment in Random Drug & Alcohol Program Completion of NHRR Rail Bike Operator Certification prior to independent operation

NICE TO HAVE

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EITHER POSITION

Experience in outdoor recreation, guided tours, or attractions First Aid / CPR certification

CAREER PATH

Rail Bike Operator → Lead Rail Bike Operator → Rail Bike Experience Manager. Operators who pursue Lead certification and demonstrate sustained performance have a direct path to supervisory and management roles as the department grows.

COMPENSATION & SCHEDULE

Lead Rail Bike Operator:

$20-22.00/hour |

Rail Bike Operator:

$18-20.00/hour Part-time, seasonal | Operating season: Memorial Day through November | Weekends and holidays required

Pay:

$18.00

• $22.

00 per hour

Benefits:

Flexible schedule Health insurance Opportunities for advancement Paid time off Paid training Referral program Application Question(s): Available for most, if not all, weekends May-November?

Experience:

Hospitality:

1 year (Required) Ability to

Commute:

New Hope, PA 18938 (Required)

Work Location:

In person