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BT
B’s towing
Tow truck operator
Career Insights for Tow Truck Driver
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Scorecard
Based on Michigan data
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What they do
A Tow Truck Driver drives and operates tow trucks, often to remove disabled or illegally parked vehicles.
$38,903 / year median in Michigan
+10% projected growth
Job Description
Overview Join our dynamic team as a Tow Truck Operator and become a vital part of roadside assistance and vehicle recovery services! In this energetic role, you will be responsible for safely towing, recovering, and transporting vehicles across various situations, ensuring customer satisfaction and operational efficiency. Your mechanical skills and driving expertise will help keep traffic moving smoothly while providing exceptional service to our clients. This position offers an exciting opportunity to work outdoors, develop your technical skills, and be part of a fast-paced, rewarding environment. Responsibilities Operate tow trucks, including flatbed and other specialized vehicles, to recover and transport vehicles safely and efficiently Conduct basic vehicle troubleshooting, minor mechanical repairs, and automotive diagnostics to assess towing needs Secure vehicles properly using cargo securement protocols to prevent damage during transit Load and unload vehicles with precision, adhering to safety standards for vehicle mechanics and cargo handling Perform vehicle recovery towing in various conditions, ensuring safe vehicle loading onto the tow truck Provide excellent customer service by communicating clearly with clients, explaining procedures, and managing conflicts professionally Maintain accurate logs of all towing activities, including shift reports, incident documentation, and vehicle details Qualifications Valid commercial driver's license with experience in commercial truck driving and flatbed operations Proven mechanical knowledge with experience in automotive repair, minor mechanical vehicle repairs, and basic vehicle troubleshooting Knowledge of cargo securement protocols and safe vehicle loading techniques on tow trucks Strong conflict management skills to handle challenging situations calmly and professionally Experience operating forklifts or similar equipment is a plus but not required Ability to operate manual transmission vehicles Commitment to safety standards and adherence to traffic laws during all operations Embark on a career where your technical expertise meets active outdoor work! We're dedicated to supporting your growth with comprehensive training opportunities and a collaborative team environment. If you're motivated by helping people in their time of need while honing your mechanical and driving skills, this is the perfect role for you!